8 Replies Latest reply: Apr 7, 2015 7:52 AM by maggiedp RSS

    AcroExch Error with Abobe Reader (11.0.03)

    johnhick4 Community Member

      I work on a helpdesk, and we keep getting people with the following error while trying to embed PDFs into Word documents. "The program used to create this object is AcroExch. That program is either not installed on your computer or it is not responding. To edit this object, install AcroExch or ensure that any dialog boxes in AcroExch are closed." I tried most of the obvious things to solve this problem (repaired Office and Reader, reverted back to an older version of reader, ran C Cleaner). I also tried some more obscure things like deleting old keys from the resistry manually and things of that nature. I don't know what else to try. There seem to be some fixes for this problem in Adobe Reader X, but based on what I've seen, none of these work in Reader XI. Does anyone know how to fix this issue?