I have a PDF document (visa application) which requires an electronic signature however all the 'sign' options that are avaliable to me do not seem to work. When clicking on the 'Sign' option to the right side of the document all the options in the drop-down menu remain greyed out meaning I cannot use them. I have checked the security details of the document and 'signing' is allowed. I'm currently using Adobe reader XI. I've never used this before and have exhausted all means of trying to solve the problem myself so it would be greatly appreciated if someone could please help me out.
The PDF you are trying to sign might not be Rights extended, Reader is only the read only software and is not meant for editing modifying or signing the document. For making Adobe Reader to perform certain task we need to make PDF Rights Enabled. That can be done via Adobe Acrobat.
I would recommend if you ask you to contact the creater of the PDF and ask him to send the PDF which is Reader Rights Enabled.
How do you make reader rights enabled in Acrobat? I have an editable PDF that will not allow me to sign
craigs8888, do you understand the difference between Acrobat (paid for software) and Acrobat Reader or Adobe Reader (free)? I ask because reader rights are used in Reader but made in Acrobat. Which do you have, and which version of each?