I forgot to mention, I would then open the file from acrobat pro (edit image) and it would say the file is 212.18 dpi.
PDF files DON'T have a resolution. They can contain multiple images, each of which can have its own image resolution. Furthermore, there has been no change in the way PDF files are created in InDesign CC (or any recent version of InDesign, for that matter).
How are you figuring out that the PDF has a resolution of 212 ppi?
Here's how to "read" the resolution for an image in a PDF file: Open the PDF file in Acrobat Pro. Choose Tools > Print Production > Output Preview.
Open the Object Inspector. Click on an image, and you can read its resolution, as shown below:
[Having trouble attaching an image tonight]
Sorry please see above, I am opening the PDF in acrobat pro, right clicking on the image object and selecting edit image which opens it in Photoshop CC. This is where it is at 212.18 dpi. The prepress guy at our printer company is the one who noticed the difference.
I don't think it's the process of creating the PDF that's causing your anomaly.
I created an RGB PSD file in Photoshop CC with a resolution of exactly 300 ppi and placed it in InDesign CC:
I exported it as PDF with the PDF/X-4 PDF Preset (which, like your preset, performs no color conversion and doesn't resample images below 450 ppi).
Here's the result in Acrobat Pro:
I'm just wondering where else the problem could be? Our process hasn't changed, I even tried some old presets that we haven't used in months and they don't seem to work either. Only thing I can think of is bugs/updates to software?
I know when Photoshop CC came out i was having issues with type, I would type in something like 30 pt and it would resize the font fine, but as soon as I clicked away from the entry box it would change to something less like 20pt. The font would stay the same size, but the number in the box would change. It almost looked like it was converting from one unit of measurement and displaying another. But anyway I digress.
I don't think that the problem exists really in Adobe InDesign at this time. But if you consider reinstalling the Adobe Acrobat then it might help you solve your problem. But always remember to backup possible preferences you have in Adobe Acrobat Pro.
I will only suggest it if it is the last resort you have. Who knows there are errors we find in Adobe Acrobat that it doesn't exist in other Adobe InDesign/Acrobat user.
It is happening on 2 computers at the moment. I will try on a 3rd and also try uninstalling and reinstalling.
OK so i have updated indesign on 1 computer and uninstalled and reinstalled acrobat pro. Still has the same problem. I also went back to indesign CS6 and a file that has worked at 300 ppi previously and it is doing the same thing, 212 ppi.
On another computer I uninstalled indesign and acrobat and reinstalled both. Same issue of 212 ppi. I tried using different psd files (again files that have worked previosuly) and still no good. I have then tried creating a brand new indesign document and exporting with new pdf profiles and old pdf profiles and everything is still coming up 212 ppi.
I am now stumped
I assume there is some sort of conversion/import/export setting somewhere changing it but not sure what it is.
The PSD's I'm importing are definitely at 300 dpi, the PDF settings are on 300 dpi above 300dpi.
I have also tried going export -> adobe pdf print and export -adobe pdf interactive (where you actually get to specify 300 dpi) and both are coming out at 212 ppi.
Exporting JPGs at 300 dpi makes jpgs at 300 dpi.
Could you try disabling this one from your settings? And try if you can export to 300dpi. Or try not to downsample your images and see if it still going to downsample the resolution.
Transparency Flattener Preset: Momento Indesign Flatten
Did you ever check in the link panel how the effective resolution of the picture is?
I had the same issue recently. And equally stumped about how to resolve it.
I eventually ended up sending the printers a TIF file.
Does anyone know what the issue could be.
This is an old thread, but Willi's inquiry about Effective resolution was never answered by the OP.
InDesign's PDF export Compression panel will only let you downsample, so if an image has been scaled up so that its effective resolution drops below the 300ppi threshold, it will export at the lower resolution unchanged. If you place a 300ppi image and scale it to 120%, its effective and export resolution will be 250ppi when the down sample setting is 300ppi.