6 Replies Latest reply on Jul 25, 2013 11:06 PM by Mark Mapes

    PP CS6 crashes when opening - Please help!


      When I attempt to open PP CS6 it displays the initial launch screen and then says "Adobe Premiere Pro has stopped working."  Before posting this question I tried:


      1) uninstalling and reinstalling PP CS6

      2) uninstalling and reinstalling Creative Cloud manager

      3) running in compatibllity mode

      4) launching PP CS6 while pressing shift and alt keys (to reset preferences)

      5) updating video drivers


      My other Adobe apps launch and operate perfectly.  Any advice is appreciated!