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1. Re: PS - CC will launch to the main screen and then closes/exits within 5-10 seconds.
Mylenium Jul 24, 2013 9:50 AM (in response to Ddougb)You may need to flush the preferences. Refer to this for procedures and locations:
Why do my preferences revert to defaults when I quit the program?
Mylenium
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2. Re: PS - CC will launch to the main screen and then closes/exits within 5-10 seconds.
Ddougb Jul 25, 2013 3:17 PM (in response to Mylenium)Thanks for the info, I am unable repair the problem with this info. It may be that I am just not advanced enough to do so. However, in trying to locate program prefrences in Win 7 X64 I do not have a folder titled "After effects". I have used CCleaner to clean temp files etc. I have booted into Safe Mode and shut down all except Windows startups and launched PS-CC in Safe Mode and it stll shuts down by itself after 4 -5 seconds. I have PS-CS6 and it loads with no problems. According to the CC manager both apps are up to date.
Do you advocate I uninstall PS-CC and reinstall? I yes, are there special instructions to accomplish the uninstall and reinstall.
Thanks again for your assistance, richare
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3. Re: PS - CC will launch to the main screen and then closes/exits within 5-10 seconds.
Curt Y Jul 25, 2013 6:23 PM (in response to Ddougb)Don't unistall. Reset preferences. Start PS and immediately hold down ctrl/alt/shift keys. IF fast enough you will get a reset window.
While registry cleaners can do wonders, it can also nuke good files. If above does not work you might want to uninstall, run the Adobe SCript Cleaner, then reinstall.