2 Replies Latest reply on Jul 24, 2013 2:02 AM by FHS_ICTSupport

    Only getting half a screen when importing video




      When I get a video file into Premiere Elements 10, in this case a WMV file, I only see the bottom half of it in the editing panel.


      The sound is OK but not the video.


      This file works fine on other machines, I can import it, edit it and render a new one but on one machine I can't.


      The machines are the same and up until a day or so ago worked fine.


      Is there a setting that has been accidentally changed possibly?


      Any thoughts would be greatly appreciated.


      Kind regards