A client has a problem;
if she crops a photo in Photoshop CC, the image changes; it looks lighter/pale.
the colorprofile is the same as before.
(In Photoshop CS5 this wasn't happening.)
I thought the image doesn't change after a crop.
How is this possible?
What can I advise her.
with best regards,
Please request proof.
Have them send you the image pre and post crop and please post lores or sections of the images here.
I can’t reproduce the issue, so I can only offer generic advice.
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by pressing command-alt-shift/ctrl-alt-shift while starting Photoshop until the appropriate dialog appears after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)
I can’t remember having come across other threads on this issue yet, but maybe someone else hasseen this before.