Hi there
product version : 10.1.7
For now few days, I've ran into a weird issue. In my 80 users, only 1 got this issue, instead he have the same Adobe Reader version. He got a Vista on a Dell desktop computer.
As I changed his default printer, Adobe Reader will always shows up only the default printer in his printer list, but not the other ones, despite the fact that's every other softs' (Word, Excel, Autocad, etc ..) recognize every printers added in the Vista printer manager and can print properly.
All these printers are deployed through a server, and are not shared on his computer.
- I tryed to uninstall/reinstall Reader, to downgrade it
- to check the registry keys bounded to the ports, drivers and printer infos.
- disable the enhanced security mode on Reader
- reboot, redeploy printers on Vista
If someone got an idea or a hint, I would be grateful. Thanks for your help, I'm stuck around .
Regards,