When does the error message appear? Is it on:
b) When attempting to install a product
c) When attempting to see your 'My Stuff' tab
To help troubleshoot this issue could you please send the following log file: C:\Users\<username>\AppData\Roaming\Adobe\Exchange\adobeexchange.log
Thank you very much for your reply. It appears when I try and access it
from Dreamweaver for the first time.
This is the log file:
I am most grateful for your help.
Could you email me the log? My email address is lesavage at adobe dot com
Thank you. I hope this works!
I am still waiting for the log. Please email it to me at lesavage at adobe dot com
I am sorry this is taking a time to do. I am finding it difficult to find
the log, and to email it. I hope it works this time.
https://mail-attachment.googleusercontent.com/attachment/u/0/?ui=2&ik=0618172e25&view=att& th=14016ad30c9aec7c&attid=0.1&disp=inline&realattid=f_hjk6j63i0&safe=1&zw&saduie=AG9B_P_Jp W1S7NMCRcD8WknmPKRz&sadet=1374831103947&sads=7zPkGjXfLIwqvSjy6kw4MahVONU