Hello, I've seen many posts on the web about the infamous Premiere Pro "A Serious Error has occured and Premiere needs to close the program..." I've encountered this error doing numerous different things while editing my project and can never seem to pinpoint the direct cause of my error. I received the error while:
Playing footage on sequence using scrubbing
inserting a photo into the timeline
adding keyframes to a clip
duplicating a sequence
This is what I am working on:
MAC Book Pro - Processor 2.4 GHz Intel Core i7
Memory - 16GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software OS X 10.8.4 (12E55)
Adobe CS6 - Premiere Pro Version 6.0.2
I have numerous amount of photos that are never more than 700KB and all are either .jpg or .png. I also have .mp4 video files I am working with. I never had any issues importing the files. I worked fine on the project for a few days. Then the errors started to come.
I am pulling my hair out because each time I have to go back to an earlier version of my project to re-edit it. I'm never going to get this done at this rate. Does anyone have any techincal suggestions? Will Adobe be coming out with an update for MAC to fix this any time soon????????? Thanks.
If GPU acceleration is enabled, try disabling it. That worked for me on a very similar laptop. A developer familiar with problems in this area told me that restarting the computer resolves the problem in many cases.
Incidentally, with the crash that I encountered, we have not yet determined whether the problem is rooted in our software our on the hardware side. We're investigating in collaboration with the hardware manufacturer to determine exactly that.
Hey Mark! Totally saved my project with the GPU acceleration tip. Thank you. It seems to be working right now. Hopefully won't come up again.