1 Reply Latest reply on Jul 27, 2013 9:34 AM by sjpt

    Can someone reset my account?

    hunt reader

      When I tried to authorize my nook, I received a message that said I had too many computers activated.

        • 1. Re: Can someone reset my account?
          sjpt Level 4

          Adobe Live Chat: http://www.adobe.com/support/chat/ivrchat.html

          They can reset your authorizations, and then you must reauthorize any devices you still need.

          (Unfortunately, Adobe haven’t got round to an admin website for viewing and editing authorizations.)

           

           

          Some of the representatives haven't been properly trained and don't know what to do (and claim there is nothing they can do);

          in that case the only way seems to be to give up that chat and try another session hoping for a properly trained representative.