0 Replies Latest reply on Jun 13, 2006 12:50 PM by zalel

    can't re-connect to contribute

      last night i was helping someone set up Contribute. He got to the final step, and then got a network error. (He didn't read it to me verbatim.) Afterward, I was no longer administrator, there wer no users and no connections.

      I found a note in the contribute Forum, and did what it said: "connect to your server (using 3rd party ftp client) and delete the _mm folder located on the root of the website - recreate your connections and that should solve the issue."

      I deleted the _mm folder. When I tried creating the connection anew, contribute saaid, "Contribute cannot verify your connection information... [pathname]. Please notify your administrator. I'm the administrator. Or I was, anyway.

      The tech support people at my web host don't know what else i can do. Any ideas?