I have done this 2 times and it did not work. I even deleted the digital program from my computer and reloaded it and that did not work. Help
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
Thank you so much. It responded just like you said.