1 2 Previous Next 50 Replies Latest reply on Jul 31, 2013 5:37 PM by the_wine_snob

    .avi files loses audio

    SteveH59 Level 1

      Hello

       

      I have downloaded a VHS (C) tape onto my Win 7 desktop and saved it as an .avi file for editing in Elements 11. I saved it to the desktop and when I double-click on it it plays fine - video and audio.

       

      However, when I open up Elements and Add Media, and drag it to the Timeline, the audio part of the movie is not there and there is no sound, obviously.

       

      What am I doing wrong, please?

       

      Steve

        • 1. Re: .avi files loses audio
          the_wine_snob Level 9

          Steve,

           

          An AVI file can have many dozens of CODEC's inside, and not all play nice with PrE.

           

          What are the full specs. of this AVI file please? The solution probably lies within those specs.

           

          Good luck,

           

          Hunt

          • 2. Re: .avi files loses audio
            John T Smith Adobe Community Professional & MVP

            What kind of device did you use to convert your tape to a digital AVI file?

             

            And, as Hunt asked, what are the file details?

             

            Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037

            What is a CODEC... a Primer http://forums.adobe.com/thread/546811

            What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037

            .

            Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing

            http://forums.adobe.com/thread/592070?tstart=30

            .

            For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

            • 3. Re: .avi files loses audio
              A.T. Romano Level 7

              SteveH59

               

              What type of .avi file did you save to? AVI is just the file extension which can come with any number of different video and audio codecs.

               

              What did you select as the Premiere Elements 11 project preset for this project?

               

              Would it be possible for you to post a MediaInfo screenshot of this.avi file that you are importing into Premiere Elements 11 Windows and for which you are not getting an audio portion?

              http://mediaarea.net/en/MediaInfo

               

              Please verify..when the file is on the Premiere Elements Timeline is there anything represented on audio 1 track for the file? If there is, does it show a waveform when you toggle the Audio Display Style icon to the left of the name Audio 1?

               

              Thanks.

               

              ATR

               

              Add On...Hunt and John T. Smith, I did not your posts before I submitted mine. Typed too slow.

              • 4. Re: .avi files loses audio
                SteveH59 Level 1

                Hello Hunt

                 

                Thank you for your reply.

                 

                These are the details of my 'test' .avi file (218MB):

                 

                VIDEO:

                 

                Frame width: 1280

                Frame height: 720

                Data rate: 15847kbps

                Total bitrate: 16039kbps

                Frame rate: 29 frames/second


                AUDIO:

                 

                Bit rate: 192kbps

                Channels: 2 (stereo)

                Audio sample rate: 48 kHz

                 

                Thanks again.

                 

                Steve

                • 5. Re: .avi files loses audio
                  SteveH59 Level 1

                  Hello John

                   

                  Thanks for your message and all the links.

                   

                  I'll take a look at Hunt's article on problems with AVI files.

                   

                  The software that I used to import the VHS tape through allowed me to save the file in .avi format. Then I was hoping to add transitions, etc in Elements 11.

                   

                  I haven't been able to get a converter yet.

                   

                  Steve

                  • 6. Re: .avi files loses audio
                    John T Smith Adobe Community Professional & MVP

                    >software that I used to import the VHS tape through allowed me to save the file in .avi format

                     

                    That is about like saying you went to the grocery store and bought a loaf of bread... without saying what kind of bread (bleached white, whole wheat, oat... etc)

                     

                    In this case, playing an AVI file is not at all the same as editing that file... to help with editing, we need to know the details

                    • 7. Re: .avi files loses audio
                      SteveH59 Level 1

                      Screen1.jpg

                       

                      Hello A T Romano

                       

                      I didn't use any presets - this clip only lasts for a minute. It was a test just to see how Elements interpreted the .avi file.

                       

                      No, there is nothing in Elements on any audio track.

                       

                      Thanks for taking a look at this.

                       

                      Steve

                      • 10. Re: .avi files loses audio
                        John T Smith Adobe Community Professional & MVP

                        MJPEG http://forums.adobe.com/thread/730396

                         

                        Unless I missed you, you didn't say what software you used... so I've added these

                        - problems with Samsung codec http://forums.adobe.com/thread/699493

                        - and Fuji http://forums.adobe.com/thread/1015922

                        • 11. Re: .avi files loses audio
                          SteveH59 Level 1

                          Hello John

                           

                          The software is called ShowBiz from ArcSoft.

                           

                          Thank you kindly for the links.

                          • 12. Re: .avi files loses audio
                            A.T. Romano Level 7

                            SteveH59

                             

                            It would appear that you have MotionJPEG video compression and MP2 audio compression wrapped with that .avi file extension.  In spite of its VHS origins, the frame size appears to be 1280 x 720.

                             

                            MotionJPEG can be a problematic video codec for some, but you present an audio not a video issue. I am not quite sure how you arrived at the export choices for your ShowBiz from ArcSoft. Before some things not to be taken for granted...

                             

                            a. Open Premiere Elements 11 Windows 7 64 bit, go to File Menu/New/Project and change the project preset to

                            NTSC

                            HDV

                            HDV 720p30

                            Make sure that you have a check mark next to "Force Selected Project Setting On This Project" before exiting the new project dialog.

                             

                            b. Then Add Media/Files and Folders/Project Assets and drag your MotionJPEG.avi to the Expert view Timeline.

                             

                            c. Does the audio file appear in Audio 1 and do you have sound for it?

                             

                            If that does not work, then I see two avenues...

                            a. Go back to ShowBiz from ArcSoft and select another export type. What does it offer?

                            or

                            b. Take the MotionJPEG.avi into Windows Live Movie Maker and see if you can convert it into a .wmv file that is compatible with Premiere Elements. If you can get it into Windows Live Movie Maker without crashing the program, then we can discuss the details for its export from there.

                             

                            Those are my thoughts for now. I am not eager to go with MotionJPEG video codec issue. I would rather explore the MP2 side of things...thinking in the direction of mp3 or wav. But if we go the conversion route for the file, the audio as well as the video compression often gets changed in the process.

                             

                            More later.

                             

                            ATR

                            • 13. Re: .avi files loses audio
                              SteveH59 Level 1

                              Hello ATR

                               

                              Thanks for your advice.

                               

                              I followed it precisely and 'no', the audio does not appear. Please see screenshot below.

                               

                              OK, I will try exporting the file in a different format in ShowBiz and I'll post back (probably tomorrow).

                               

                              Many thanks again for your advice.

                               

                              Steve

                               

                              Missing_Audio.jpg

                              • 14. Re: .avi files loses audio
                                A.T. Romano Level 7

                                SteveH59

                                 

                                Thanks for the update. Sorry adjusting the project preset had no impact.

                                 

                                How did you come up with the frame size for what you have now, that is, 1280 x 720 16:9? Does that frame size with the MotionJPEG video codec present well in Video 1? Just curious. With the VHS origin, I might have thought that the original was something like 720 x 480 4:3.

                                 

                                We will be looking forward to your results. If you want to discuss the choices (audio and video and file extension) that you have for conversion, please do not hesitate to let us know.

                                 

                                Thanks.

                                 

                                ATR

                                • 15. Re: .avi files loses audio
                                  SteveH59 Level 1

                                  Hello ATR

                                   

                                  I didn't really determine anything. It's an old Samsung camcorder and the tape was shot in 1995, but the quality of the original video is good - somewhat better than the .avi file in Elements 11. There it looks a little shaky and if you watch carefully some of the colours appear to 'run' on moving objects.

                                   

                                  Those dimensions - 1280 x 720 - I just got by right-clicking on the .avi file and going to Properties | Details.

                                   

                                  Many thanks for your offer to help.

                                   

                                  Steve

                                  • 16. Re: .avi files loses audio
                                    the_wine_snob Level 9

                                    ATR,

                                     

                                    I agree with you on this:

                                     

                                    How did you come up with the frame size for what you have now, that is, 1280 x 720 16:9? Does that frame size with the MotionJPEG video codec present well in Video 1? Just curious. With the VHS origin, I might have thought that the original was something like 720 x 480 4:3.

                                    Also, MPEG Audio can be problematic w/ Adobe software, including Premiere (Elements & Pro), After Effects and Photoshop (Extended, or Ps CS 6.

                                     

                                    @ Steve,

                                     

                                    If possible, can you capture to PCM/WAV Audio in the ArcSoft program? If so, choose 48KHz 16-bit, and that should work fine in PrE.

                                     

                                    Also, see ATR's comment on the Frame Size, quoted above. There is nothing to be gained by doing the capture to a higher resolution, than the original, and much to be lost, regarding quality.

                                     

                                    I do not know the ArcSoft program, but if it allows you to capture to DV-AVI (a particular type of AVI file, with the DV/DVC CODEC) w/ the above PCM/WAV Audio specs., you will have a file that PrE can Import and edit very well. I would try to stay away from MJPEG, and MPEG Audio, if at all possible.

                                     

                                    Good luck, and thank you for the information.

                                     

                                    Hunt

                                    • 17. Re: .avi files loses audio
                                      A.T. Romano Level 7

                                      Steve

                                       

                                      Thanks.

                                       

                                      I thought that you had written that the video was of VHS origin, and my thought went to SD 4:3.

                                       

                                      What is the format of the footage that you got from the Samsung and later used the ArcSoft to get your MotionJPEG.avi with the MP2 audio which is characterized by 1280 x 720 16:9 at 29.97 progressive frames per second?

                                       

                                      Am looking forward to your results with the focus on the audio.

                                       

                                      Thanks for following up on the troubleshooting.

                                       

                                      ATR

                                      • 18. Re: .avi files loses audio
                                        the_wine_snob Level 9

                                        ATR,

                                         

                                        Initially, the original source was identified as VHS-C, hence 720 x 480 4:3.

                                         

                                        I have downloaded a VHS (C) tape

                                         

                                        Hunt

                                        • 19. Re: .avi files loses audio
                                          A.T. Romano Level 7

                                          Hunt,

                                           

                                          I saw that also. That is why I ask Steve about this point.

                                           

                                          Although this presents as an audio, not video, issue, I like to have all the pieces fall into place.

                                           

                                          But, I am sure that Steve will get back to us with more details as well as with the results his video/audio conversion troubleshooting.

                                           

                                          ATR

                                          • 20. Re: .avi files loses audio
                                            SteveH59 Level 1

                                            Hello

                                             

                                            Back again.

                                             

                                            Yes, it's a VHS (C) movie.

                                             

                                            I have tried downloading the movie again to my PC, but the ShowBiz software will not allow me to capture it in PCM/WAV Audio format.

                                             

                                            Firstly I saved it in WMV format and when I double-click on the file on my desktop, it looks fine - not as good as the video tape, but acceptable. However, Elements 11 refuses to play it. It does not even appear in the monitor window when I have the clip on the Timeline. There is a video track (which looks empty) and an audio track which looks OK.

                                             

                                            Then I saved it in MOV format. In Elements 11, I can see both video and audio tracks and it plays OK although the colours are slightly glaring, but OK.

                                             

                                            This clip is only a snippet from a half-hour file and I was wondering that when I come to download the whole file, which export settings are best to use? I would want to edit it in Elements 11 and then save it to my desktop with a view, later, to burning it to a DVD that could be played on a TV DVD player (and not just on a computer).

                                             

                                            Thanks again!

                                             

                                            Steve

                                            • 21. Re: .avi files loses audio
                                              nealeh Level 5

                                              Is it a recently acquired digitizer? There have been so many questions about Arcsoft Showbiz recently I'm guessing they've recently licensed their software to the digitizer manufacturers.

                                               

                                              The only manual I can find online for the product is for version 2 (current version is v5). But in the v2 manual the following shows as the export dialog:

                                               

                                              1.jpg

                                              If your version has a similar export dialog, try the 'DV' setting. That is ideal for PRE standard definition sources.

                                               

                                              [EDIT]

                                              Have found this screenshot from v5. I'd be interested to see what the dropdown options are in the '480P' section for Format and the Encoders:

                                               

                                              1.jpg

                                               

                                              Cheers,
                                              --
                                              Neale
                                              Insanity is hereditary, you get it from your children.

                                              • 22. Re: .avi files loses audio
                                                SteveH59 Level 1

                                                I haven't got v5, just v3.5.17.78.

                                                 

                                                The kind of settings to save to the hard drive (for example) in the screenshot.

                                                 

                                                QTMOV_settings.jpg

                                                Steve

                                                • 23. Re: .avi files loses audio
                                                  nealeh Level 5

                                                  That's helpful. Let's explore the options available under 'Manufacturer' and 'Format'. Can you post a list of what you have available.

                                                   

                                                  Cheers,
                                                  --
                                                  Neale
                                                  Insanity is hereditary, you get it from your children.

                                                  • 24. Re: .avi files loses audio
                                                    A.T. Romano Level 7

                                                    Steve,

                                                     

                                                    Thanks for the follow up details.

                                                     

                                                    Could you post the MediaInfo properties readout for the MOV format. That should give us important information on which to base details moving forward. If the starting material was VHS, that would be 720 x 480 4:3. So, it is important to know how those original properties were changed along the way. I would think that you would be best served with NTSC DV Standard.

                                                     

                                                    But you made a major advance getting a format that will give you a video and audio component of the file that you can deal with in Premiere Elements 11. Hopefully a bit of fine tuning may solve the issues.

                                                     

                                                    Do you have any other equipment to digitalize your VHS tape material if it comes to that?

                                                     

                                                    More later.

                                                     

                                                    ATR

                                                     

                                                    Add On...

                                                    I just saw your response to Nealeh. Were those the settings that you used for the mov file that had video and audio? If so, the frame size alone would explain the low quality video. I will be watching as we all explore your VHS to digital export settings. Very curious as to what options there are for each of the fields in that screenshot.

                                                    • 25. Re: .avi files loses audio
                                                      SteveH59 Level 1

                                                      Hello ATR

                                                       

                                                      Thanks for your reply.

                                                       

                                                      These are the MediaInfo properties:

                                                       

                                                      General
                                                      Complete name                            : C:\Users\Steve_Owner\Desktop\MediaInfo\Band_QT.MOV
                                                      Format                                   : MPEG-4
                                                      Format profile                           : QuickTime
                                                      Codec ID                                 : qt 
                                                      File size                                : 30.9 MiB
                                                      Duration                                 : 1mn 42s
                                                      Overall bit rate                         : 2 518 Kbps
                                                      Encoded date                             : UTC 2013-07-29 10:00:10
                                                      Tagged date                              : UTC 2013-07-29 10:00:27
                                                      Writing library                          : Apple QuickTime

                                                      Video
                                                      ID                                       : 1
                                                      Format                                   : AVC
                                                      Format/Info                              : Advanced Video Codec
                                                      Format profile                           : Baseline@L1.3
                                                      Format settings, CABAC                   : No
                                                      Format settings, ReFrames                : 2 frames
                                                      Format settings, GOP                     : M=1, N=30
                                                      Codec ID                                 : avc1
                                                      Codec ID/Info                            : Advanced Video Coding
                                                      Duration                                 : 1mn 42s
                                                      Bit rate                                 : 400 Kbps
                                                      Width                                    : 320 pixels
                                                      Height                                   : 240 pixels
                                                      Display aspect ratio                     : 4:3
                                                      Frame rate mode                          : Constant
                                                      Frame rate                               : 15.000 fps
                                                      Color space                              : YUV
                                                      Chroma subsampling                       : 4:2:0
                                                      Bit depth                                : 8 bits
                                                      Scan type                                : Progressive
                                                      Bits/(Pixel*Frame)                       : 0.348
                                                      Stream size                              : 4.91 MiB (16%)
                                                      Language                                 : English
                                                      Encoded date                             : UTC 2013-07-29 10:00:10
                                                      Tagged date                              : UTC 2013-07-29 10:00:27
                                                      Color primaries                          : BT.601 NTSC
                                                      Transfer characteristics                 : BT.709
                                                      Matrix coefficients                      : BT.601

                                                      Audio
                                                      ID                                       : 2
                                                      Format                                   : PCM
                                                      Format settings, Endianness              : Big
                                                      Format settings, Sign                    : Unsigned
                                                      Codec ID                                 : in24
                                                      Duration                                 : 1mn 42s
                                                      Bit rate mode                            : Constant
                                                      Bit rate                                 : 2 117 Kbps
                                                      Channel(s)                               : 2 channels
                                                      Channel positions                        : Front: L R
                                                      Sampling rate                            : 44.1 KHz
                                                      Bit depth                                : 24 bits
                                                      Stream size                              : 26.0 MiB (84%)
                                                      Language                                 : English

                                                       

                                                       

                                                      This is PAL media, ATR, not US/Japan.

                                                       

                                                      I haven't got the Canopus converter yet, but will get one fairly soon.

                                                       

                                                      Steve

                                                       

                                                      Yes, they are the settings used for the MOV file.

                                                      • 26. Re: .avi files loses audio
                                                        A.T. Romano Level 7

                                                        SteveH59

                                                         

                                                        That looks like good news, and the 320 x 240 pixels well explains the lesser quality video for this export. I am reading those properties as saying the you worked from the AVCHD video codec and PCM format 2 channel audio all of which had the .mov wrapper.

                                                         

                                                        If you are still working with the present equipment, let us explore all the settings available.

                                                         

                                                        With the VHS 4:3 origin, I would think that you want to aim for frame size

                                                        720 x 576 (non square pixels) or its square pixel counterpart of 768 x 576 pixels

                                                        in your PAL setup.

                                                         

                                                        But let us see what is available in those fields in your current software's export settings.

                                                         

                                                        That is my current view of your situation.

                                                         

                                                        Thanks.

                                                         

                                                        ATR

                                                        • 27. Re: .avi files loses audio
                                                          SteveH59 Level 1

                                                          Hello Neale

                                                           

                                                          Under Manufacturer there is only one 'default' entry in the drop-down list: File Format. Under Format I have:

                                                           

                                                          ASF

                                                          AVI

                                                          MP4

                                                          MPEG1

                                                          MPEG2

                                                          QTMOV

                                                          WMV

                                                           

                                                          Thanks for your time.

                                                           

                                                          Steve

                                                          • 28. Re: .avi files loses audio
                                                            SteveH59 Level 1

                                                            Hello ATR

                                                             

                                                            I have now a short clip again saved in the MOV format but this time set to 'Standard' quality.

                                                             

                                                            Can I post the MediaInfo details to you?

                                                             

                                                            Steve

                                                            • 29. Re: .avi files loses audio
                                                              A.T. Romano Level 7

                                                              Steve,

                                                               

                                                              That would be great...similar to how you posted the MediaInfo in your post #9?

                                                               

                                                              What I usually do is use the Snipping Tool of Windows 7 64 bit to make a jpg file of the MediaInfo tree properties readout. Then I post that jpg using the post's camera looking icon (Insert Image). If I cannot get all in one jpg, then I will go for two.

                                                               

                                                              Do you see improved quality in this latest Standard quality .mov file?

                                                               

                                                              Thanks. We will be watching for the information.

                                                               

                                                              ATR

                                                              • 30. Re: .avi files loses audio
                                                                SteveH59 Level 1

                                                                Hello ATR

                                                                 

                                                                I have imported it into Elements 11 ans both video and audio seem fine.

                                                                 

                                                                These are the settings I used in ShowBiz:

                                                                 

                                                                Standard_MOV.jpg

                                                                And the MidiaInfo details:

                                                                 

                                                                ScreenMOV_video.jpg

                                                                 

                                                                Audio:

                                                                 

                                                                ScreenMOV_audio.jpg

                                                                • 31. Re: .avi files loses audio
                                                                  A.T. Romano Level 7

                                                                  Steve

                                                                   

                                                                  Looking good.

                                                                   

                                                                  Major comments. A while back you mentioned about having a PAL setup. The settings that you give for this file are for NTSC setup.

                                                                   

                                                                  In the NTSC setup, 720 x 480 is the non square pixel version of the square pixel 640 x 480.

                                                                   

                                                                  In contrast, the PAL setup, 720 x 576 is the non square pixel version of the square pixel 768 x 576.

                                                                   

                                                                  With the audio, do you have an option to export at the Sampling Rate of 48 kHz (48000 Hz)?

                                                                   

                                                                  ATR

                                                                  • 32. Re: .avi files loses audio
                                                                    SteveH59 Level 1

                                                                    Hello ATR

                                                                     

                                                                    'With the audio, do you have an option to export at the Sampling Rate of 48 kHz (48000 Hz)?' - I will need to check that tomorrow and post back if that's OK.

                                                                     

                                                                    I noticed that myself. In the MediaInfo details it says 30fps which I can't really understand. The film was shot on a Samsung camcorder bought in the UK on film bought in the UK - wouldn't they be set at 25fps by default? I haven't changed any fps rate anywhere. In addition, in the ShowBiz software, there is a tab which shows 'PAL_B'.

                                                                     

                                                                    Unless the ShowBiz software changes the properties from PAL to NTSC - is that possible? I was going to ask you about this because when I come to import the MOV file into Elements 11, do I set the Presets as NTSC 30fps or do I force it to accept the PAL settings?

                                                                     

                                                                    Speak tomorrow.

                                                                     

                                                                    Thanks again for all your help.

                                                                     

                                                                    Steve

                                                                    • 33. Re: .avi files loses audio
                                                                      the_wine_snob Level 9

                                                                      Some cameras have the options to either shoot NTSC, or PAL. This is usually via the camera's menu settings.

                                                                       

                                                                      Good luck,

                                                                       

                                                                      Hunt

                                                                      • 34. Re: .avi files loses audio
                                                                        A.T. Romano Level 7

                                                                        Steve

                                                                         

                                                                        If you can get PAL footage for your .mov fine. If not, and you are left with the NTSC counterpart, here is the plan (grand plan or dud). Let us see

                                                                         

                                                                        Import your 640 x 480 @ 30 frames per second into Premiere Elements with the NTSC DV Standard project preset (you will probably have to set the project preset yourself manually before you import the file...to do that File Menu/New/Project, change the project preset to NTSC DV Standard, and, before exiting the new project dialog, make sure that you have a check mark next to "Force Selected Project Setting on This Project". Then import your file with Add Media/Project Assets.

                                                                         

                                                                        In Project Assets, right click the thumbnail for the file there and select Interpret Footage. In the Frame Rate section of the Interpret Footage dialog, dot "Assume this frame rate" and fill in 25.00. Leave the rest as is which should be with Pixel Aspect Ratio = Square Pixels (1.0).

                                                                         

                                                                        When you are ready to export, give the following a try:

                                                                        Publish+Share

                                                                        Computer

                                                                        QuickTime

                                                                        have Presets = PAL DV

                                                                        under the Advanced Button/Video Tab set

                                                                         

                                                                        Video Codec = H.264

                                                                        Frame Width = 768 pixels

                                                                        Frame Height = 576 pixels

                                                                        Frame Rate = 25 frames per second

                                                                        Field Type = Progressive

                                                                        Aspect = Square Pixels (1.0)

                                                                        For now leave everything else as is.

                                                                         

                                                                        At playback, check the quality of the video and audio as well as flow of the motion.

                                                                         

                                                                        We will be watching for your results.

                                                                         

                                                                        Thank you.

                                                                         

                                                                        ATR

                                                                        • 35. Re: .avi files loses audio
                                                                          SteveH59 Level 1

                                                                          Hello ATR

                                                                           

                                                                          Those settings do just the job. I am pleased with the quality of the clip, so a big thank you.

                                                                           

                                                                          I can hear the sound (thus resolving the original problem), the colours don't run as before, and feel it is ready to be edited (transitions, etc) in Elements 11.

                                                                           

                                                                          The was shot using a Sony (not Samsung, sorry) camcorder, the DCR-TRV120E which uses a PAL recording system, so I am still a little perplexed as to why the clip has NTSC standards. Anyway, I preset Elements to NTSC and checked 'Force Selected Project Setting on This Project'.

                                                                           

                                                                          What I wanted to ask was that given that I am taking this to be a NTSC project, why would I then export it as a PAL (25 frames per second) project? As I say, this is what I have done and things look fine, I just wondered why you would convert it from NTSC to PAL.

                                                                           

                                                                          Thanks again for all your help.

                                                                           

                                                                          Steve

                                                                          • 36. Re: .avi files loses audio
                                                                            A.T. Romano Level 7

                                                                            Steve,

                                                                             

                                                                            As far as I have been able to put this PAL vs NTSC business together, these are some of my keys

                                                                            (depends on whether you talking talking disc or file for computer playback)

                                                                             

                                                                            a. Disc-wise, NTSC and PAL do not have significance for HD as they do for SD. Yet for HD the frame rates of 29.97/30 (NTSC) and 25 (PAL) still have regional signficance.

                                                                             

                                                                            b. PAL DVD players will play PAL and NTSC DVD; whereas NTSC players will play only NTSC.

                                                                             

                                                                            c. It does not seem to matter if PAL or NTSC for computer playback of a file. All the computer players that I have used, play either. It is my understanding that you can play a PAL or NTSC disc with a computer player. The issue often presents when you attempt to play those discs on a non computer player.

                                                                             

                                                                            ATR

                                                                            • 37. Re: .avi files loses audio
                                                                              SteveH59 Level 1

                                                                              Thanks for your explanation, ATR.

                                                                               

                                                                              I think I will go ahead as from tomorrow and download the whole 30 mins VHS (C) file, saving it as a MOV file before working on it in Elements 11 and exporting it to my desktop using the settings you have kindly provided.

                                                                               

                                                                              Very many thanks again for all your help.

                                                                               

                                                                              Steve

                                                                              • 38. Re: .avi files loses audio
                                                                                A.T. Romano Level 7

                                                                                Steve

                                                                                 

                                                                                Sounds like a good plan.

                                                                                 

                                                                                But still take it as a mini test road until your workflow has proven itself, picking up momentum with each success.

                                                                                 

                                                                                We will be watching for further developments when you have time.

                                                                                 

                                                                                Thanks for staying with the troubleshooting and returning will great follow up.

                                                                                 

                                                                                ATR

                                                                                • 39. Re: .avi files loses audio
                                                                                  SteveH59 Level 1

                                                                                  Many thanks to you!

                                                                                   

                                                                                  For some reason, I have just tried to burn this 1-2 min miniclip onto a DVD and while I can view the burnt DVD fine on the computer (Win Media Player), it refuses to play on the TV DVD Player.

                                                                                   

                                                                                  Just as a test, I imported from my desktop the saved .MOV file back onto the Timeline in Elements 11 (if you can imagine that the completed half-hour version may eventually hold various effects, etc). Then I clicked Publish + Share, chose 'Disk', then 'DVD', changed the Preset from PAL_Widescreen_Dolby to PAL_Dolby and clicked 'Burn'.

                                                                                   

                                                                                  I'll try to find out why!

                                                                                   

                                                                                  Thanks again for all your time and patience!

                                                                                   

                                                                                  Steve

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