1 Reply Latest reply: Jul 29, 2013 11:03 AM by Sidney Mitchell RSS

    email campaigns hang on send. any ideas?

    SigmaWebLtd Community Member

      I have around 60k subscribers and I send out email campaigns weekly.

       

      My problem is the time it takes at the 'send campaign' screen.

       

      It hangs up when doing more than a couple of thousand subscribers.

      My lists are broken down to target audiences so I am having to send to only 2 lists at a time.

      This gives me dozens of duplicate entries in the campaign screen and makes it difficulkt to follow.

      It also turns a 2 min job into a half hour battle.

       

      Here is where it sticks and either continues or as in most cases, hangs and never finishes.

       

      http://screencast.com/t/VtrajvjFq6

       

      I have in the past sent to all the list in one go and only waited a few seconds at this screen.

       

      Any help would be appreciated.

       

      Note* I am still waiting on the same screen after finishing this post. It has been 8 minutes now and am still waiting for the mailer to complete its cycle.