2 Replies Latest reply on Jul 30, 2013 10:54 AM by Meg_99

    Anchor Tags Getting Cut off in Links to Topics

    Meg_99

      Hi,

       

      We have created a WebHelp help file with the start page "index.htm." These files will be stored on the C drive of the user's computer, as many of our customers access the software in airplanes and can't connect to the Internet. I am trying to open specific topics using the guidelines provided on

       

      http://wvanweelden.eu/articles/part/regular-start-page

      http://grainge.org/pages/authoring/calling_webhelp/using_urls.htm

       

      I have been able to open the default index.htm from our software (LabVIEW-based), as well as from a VB script I wrote. However, I can't open to specific topics. E.g., I have a page named

       

           file:///C:/HelpSystem/index.htm#Config_Ed/Configuring_Instrument_Settings.htm

       

      that both LabVIEW and VB strip to

       

           file:///C:/PADSHelp/index.htm

       

      When I copy and paste the original URL into a Chrome or IE, the topic loads nicely, with the navigation bar displayed.

       

      I am under the impression that I don't need to include the RoboHelp CSH API to do something simple like this, but I'm not sure. If we do need the API, it's not available for LabVIEW development, so we may be stuck.

       

      We are using RH 10. I am an author rather than a developer, but I'm the one working on this, so any help is appreciated!

       

      Meg

        • 1. Re: Anchor Tags Getting Cut off in Links to Topics
          Peter Grainge Adobe Community Professional (Moderator)

          I cannot help you with the rewriting of the link. All I know is that in at least one of our products, the URL is simply a property of the app page in whatever the developers use.

           

          Have you tried a "?" instead of "#"?

           

          This is really a developer issue.

           


          See www.grainge.org for RoboHelp and Authoring tips

           

           

          @petergrainge

          • 2. Re: Anchor Tags Getting Cut off in Links to Topics
            Meg_99 Level 1

            Thanks for responding.

             

            I did try "?" and got the same behavior (URL getting stripped).

             

            I found a workaround. It's not ideal, but I'll post it in case it helps anyone else. I created a very simple webpage called "InstrumentSettings.html." That page has the following code:

             

            <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">

            <html>

            <body>

            <script>

            window.location.href = file:///C:/HelpSystem/index.htm#Config_Ed/Configuring_Instrument_Settings.htm

            </script>

            </body>

            </html>

             

            It is basically a blank page with a short javascript to call the real file I want. For some reason, javascript opens the URL with the anchor, whereas VB script and LabVIEW didn't. The "InstrumentSettings.html" page can then be used in the LabVIEW call, and the right page opens.

             

            BTW, there is a typo in my first post. "PADSHelp" in the second link should say "HelpSystem."