2 Replies Latest reply: Jul 29, 2013 10:59 PM by Arrakis RSS

    starglow presets

    Arrakis Community Member

      Does anyone know is there meant to be presets with trapcode starglow?  From everything Ive read online the answer is yes but I dont appear to have them. Ive tried refreshing effects and presets and I have animation presets showing in the effect control panel but nothing. I had a look inside the AE CS6 preset folder and no starglow presets there.  Anyone can advise please?

       

      I know this is a red giant thing but the only option you have with them is to makr a ticket then wait for a bout 3 days. I need them now so Im checking if anyone here might know what to do.  Cheers.

        • 1. Re: starglow presets
          Rick Gerard CommunityMVP

          There was a thread a little while ago that talked about missing animation presets in the effects panel. A search in the Ask A question field on this forum's landing page brings up this thread: "Missing Animation Presets in the Drop Down List. Read that and you should have the information that you need. Sorry, It's not an easy fix at this time.

           

          Screen Shot 2013-07-29 at 10.48.12 PM.png

          It's amazing what you can find on this forum when you do a search. If you have further questions please let us know and we will try and help.

          • 2. Re: starglow presets
            Arrakis Community Member

            Thanks for the link but Ive taken all the steps already  and they dont appear to installed anywhere.  I would like to check with someone who specifically has starglow on a mac about where they should be installed if they even in fact exist.