Moving this discussion to the Installing Flash Player forum.
Mary.kendal please be aware that we do not offer Flash Player for iOS. This is likely why you are facing difficulties.
Mr. Wright is correct. Apple has NEVER made a device using iOS that will run Flash. That was an Apple decision, not Adobe. There's a whole dicsussion of it here: https://discussions.apple.com/thread/2665346?start=0&tstart=0