1 Reply Latest reply: Jul 31, 2013 8:35 AM by Nitin Gupta aka LP RSS

    Creative Cloud app is a disaster.

    robains Community Member

      Do the software engineers at Adobe understand Windows OS security context?

       

      Problems:

       

      1.  Creative Cloud application will disappear if I open any other application (CC app is still running but NO visible User Interface)

      2.  Every CC app has a different user Sign-In

      3.  Each CC app has it's own updater that is different than what Creative Cloud app performs

      4.  Every time a CC app does get updated, I have to accept another EULA??

      5.  After a CC app is updated it seems to block file association (i.e. double click a JPG and Photoshop CC will not load, have to manually open Photoshop CC, accept the EULA, then when I double click a JPG in explorer it will work)

      6.  When clicking "Open Updater" on the CC app update icon in my taskbar nothing happens

       

      This is NUTS!  Whatever group of developers is responsible for your installers should be terminated, they clearly don't understand the Windows OS and it's security.

       

      I used to be a big supporter/fan of Adobe CS products and paid my dues over the years, however CC is by far the worst suite of products you have ever released just because of your Installer/Updater problems.  I know I'm not alone in this opinion, I have many professional co-workers/friends who feel exactly the same about CC and many that have decided to NOT go beyond CS.

       

      If you are going to force people to use CC, the very least you can do is make the installers/updaters work correctly.

       

      Rob

        • 1. Re: Creative Cloud app is a disaster.
          Nitin Gupta aka LP Employee Hosts

          Hi Robains,

           

          I dont quite think these are the problems you can update all apps through the CC APP directly, though if you want to update only one app separately, you can choose to install its update only from the program.

           

          The CC app hides in the notification bar down right hand side corner which you can easily pin to your menu bar if you want.

           

          In my opinion there is a need for you to Update, the CC APP, and then Sign out and Sign in to it, That should fix this for you.

           

          - LP