3 Replies Latest reply on Jul 31, 2013 12:15 PM by Jeff_Coatsworth

    Hyperlinks Not Working in RoboHelp 9 WebHelp for Web Application

    wercampbells

       

      We have an X5 WebHelp project that was upgraded to RoboHelp 9. The project provides help for a web-based application. The web application makes direct context-sensitive call to certain topics.

       

      Example:  https://192.36.932.122:1000/helpfolder/target_topic.htm 

       

      When I click the Help link on a page in the web application, the topic displays in a separate window. However, when I click any hyperlinks in the window, none of them work. The Show link to display the Contents pane also does not work.

       

      The X5 version of the WebHelp works fine with the application. The RoboHelp 9 WebHelp does not work. When I run the RoboHelp 9 WebHelp standalone, everything works fine but when called from the application, hyperlinks do not work.

       

      Does anyone have any ideas what might be causing this issue? How can I resolve it?

       

      Thank you!