1 Reply Latest reply on Jul 31, 2013 3:54 PM by station_two

    CS6 13.0.5 - Files being saved to SMB volume have alias and invisible bits set to on

    AvantiPress

      Hello,


      We are running CS6 13.0.5 on multiple Mac Pros, most Mac OS X 10.8.3 but one 10.8.4.  We've experienced the issue on both OS'es.

       

      Sometimes when saving files to our primary share (an SMB share on an EMC Celerra) the files are having their alias and invisible bits (for Finder) set.

       

      Not the flags (chflags), the bits (can be changed using SetFile in Mac Dev Tools). 

       

      So these files are showing up as hidden aliases.  Seems to be no problem saving locally.

       

      Any ideas why this might be happening or what might be causing it?

       

      Thanks,

      Erik

        • 1. Re: CS6 13.0.5 - Files being saved to SMB volume have alias and invisible bits set to on
          Level 5

          This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):

          If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.


          See: 

          http://kb2.adobe.com/cps/406/kb406793.html

            Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
           
               Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work.   It should.

              Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.

            If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.

          When problems arise, a lot of valuable work can be lost.