4 Replies Latest reply on Aug 5, 2013 1:56 AM by leo2099

    Photoshop cs6 crashes with BEX Error

    leo2099

      Hi all,

       

      Just not to sure what to do. I have a windows 7 32bit machine with sp1. And it meets all the system requirements for cs6

       

      After I install adobe, i can open a drawing, but if i make a change to the drawing it crashes with the following error

       

      Problem Event Name:BEX
        Application Name:Photoshop.exe
        Application Version:13.0.0.0
        Application Timestamp:4f61beba
        Fault Module Name:StackHash_0a9e
        Fault Module Version:0.0.0.0
        Fault Module Timestamp:00000000
        Exception Offset:191d5f40
        Exception Code:c0000005
        Exception Data:00000008
        OS Version:6.1.7601.2.1.0.256.4
        Locale ID:1033
        Additional Information 1:0a9e
        Additional Information 2:0a9e372d3b4ad19135b953a78882e789
        Additional Information 3:0a9e
        Additional Information 4:0a9e372d3b4ad19135b953a78882e789

       

       

      I have uninstalled it and reinstalled it.

      I have tried to go ( as I saw one person on you tube do ) --> Right click computer --> click on properites --> advanced system settings --> settings ( under performance section ) --> Data execution prevention --> Turn on DEP for all programs except the programs listes below. --> when I try to add photoshop in there, it wont allow me to. It says It needs to be turned on.

       

      Ive tried to research why it's crashing, but at the moment I cant see where or how to fix it.

       

      Really stuck, any help will be awesome.

       


      Thanks

       

       

      Lionel