Lots of questions that need answers.
What version of Premiere Elements are you using on Windows 8 (assumed to be 64 bit)?
AVI is just a file extension (wrapper format tht wraps the video and audio compression). There are all sorts of .avi files differing in video and audio compression. So we need to know what kind of .avi file you have.
You can get property readout with that information from the free MediaInfo program (tree view).
A good program for letting you know the status of video and audio codec is the free program called gspot.
Please gather the details requested so that we can address the issue.
Looking forward to your follow up.
I am using Premiere Elements 11 / I have used this on a windows 7 pc with no problems. Not sure how to answer your question about
type of avi file it is a video from a GE Model a1455 camera.
If you run one of those files through G-Spot, or MediaInfo, you will get the full specs. of the files.
AVI is but a "wrapper," and almost anything can be in that wrapper. See this FAQ Entry for more info and background: http://forums.adobe.com/thread/440037?tstart=0
I had hoped for first hand information on this but the information that you gave about the brand model of your camera may have cut to the issue.
From what I have read your GE Model a1455 is shooting MotionJPEG.avi. That can be a problematic format for Premiere Elements (any version).
Many will point you to utilities that come with the camera to help you our with regard to the MotionJPEG video compression. I do not know if it will help in your case. These MotionJPEG problems often do not go to the codec not be installed but rather the availability of the codec to Premiere Elements.
Two possible resolutions:
a. Download and install the Morgan MotionJPEG codec. If it works and you have no other alternatives, purchase it.
b. Convert your MotionJPEG.avi into DV AVI with a program such as MPEG Streamclip (for DV.AVI 4:3 or 16:9) or Prism (4:3) or other.
From what I have read about your camera, you are probably shooting SD.
Please review and let us know the outcome.
I was able to resolve this by loading the software that came with the camera.
i think that version of quicktime fixed this issue
Great news that your problem is resolved.
In using the software that came with the camera
a. did that enable you to place a MotionJPEG.avi file on the Premiere Elements Timeline
b. did you use that software that came with the camera to convert your MotionJPEG.avi into another format that you then imported into Premiere Elements? If so, what was it that worked for you?
Thanks for the follow up which is important to all.