3 Replies Latest reply on Aug 1, 2013 8:27 AM by Mike M

    Install error for flash player 11.8 on mac os x 10.8.4

    Loudzon

      Hello,

       

      I have a problem when I try to install flash player 11.8.800.94 on my Macbook Pro, with Mac OS X 10.8.4. I have uninstalled the older version of flash player, removed folders in Library/Preferences and Library/Caches, repaired write permissions on disk (as suggested in another thread found somewhere), but still no luck.

      The problem is that I don't get any detail. It gets slightly further to that point:

      Progress.png

      and then I get:

      Error.png

      I clicked on Finish ("Terminer" in French) and it opened a web page with possible solutions. I tried to follow all this but it still doesn't work.

       

      I also tried installing an archived version to at least have a flash player installed, but then Firefox complains that I have to update the plugin for security reasons.

       

      Doesn anybody have an idea what I should do, or even where I should start to look to get an idea of what the problem is?

       

      Thanks a lot for your help.

       

      Loudzon