2 Replies Latest reply on Aug 1, 2013 8:11 PM by lynettegoodale

    Question

    lynettegoodale

      I have purchased a new PC but my copy of Photoshop did not transfer.  How can I download my licensed version to my new PC?

        • 1. Re: Question
          gener7 Adobe Community Professional & MVP

          You are allowed a maximum of two computers to install PS on. If you have filled that quota,deactivate one of them.

           

          Next, Find your install cdrom or installer file and install it to your new PC

           

          It will ask for the serial number when you run it. If it's a full install enter your serial number. If it's an upgrade, have the previous version serial number as well.

           

          Then using your internet connection activate your new copy.

           

          Gene

          • 2. Re: Question
            lynettegoodale Level 1

            Thank you Gene,  this is very helpful, Cheers

             

             

             

            Lynette