7 Replies Latest reply on Aug 4, 2013 2:14 PM by John T Smith

    How to get Premiere Pro working (CS6)

    EchoScout95 Level 1

      Hey I have recently purchased the cloud service for adobe and i have been trying to open adobe premire bt everytime i do it says it has stopped working before it even opens. I chose to see what the problemwas and i found this:    

       

      Files that help describe the problem:

        C:\Users\Boys\AppData\Local\Temp\WER6F95.tmp.WERInternalMetadata.xml

        C:\Users\Boys\AppData\Local\Temp\WERBE42.tmp.appcompat.txt

        C:\Users\Boys\AppData\Local\Temp\WERCA92.tmp.mdmp

       

      I have updated my drivers but stille the product wont open. What can i do to fix the problem so i can use the product?