What version of Premiere?
Do you have a 64bit Operating System?
Pr and Ae require 64bit OS.
Yes, I have a HP touch screen PC. <br/><br/>Download message state software only upload in PCs <br/><br/>Sent from Yahoo! Mail for iPhone
Exactly where are you downloading from - the URL please?
Also, is this the CC (Creative Cloud) licensed version of PrPro and AE?
The trial <br/><br/>Sent from Yahoo! Mail for iPhone
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Is this the URL, from which you are trying to download? https://creative.adobe.com/products/premiere
- What browser are you using?
- Assume that your OS is a version of Windows 64. Is that correct, and if so, which version?
- When you go to download, do you get any error messages?
- If you have downloaded the trail of PrPro CC correctly, is your issue when you go to install it?
- If so, what error messages do you get?