2 Replies Latest reply on Aug 7, 2013 8:48 AM by kaloisio

    Hide parts of process from Workspace tracking

    kaloisio Level 1

      Currently in Workspace, users have the ability to track the entire progress of their process/request. This is very beneficial in giving the user an idea of where their process is

       

      However, for several use cases, we'd like to prevent the user from seeing certain parts of the process. For instance, if a loan application is submitted, we'd like the user to see that it was submitted properly but not necessarily see the tracking of the process when it goes through the different levels of approval.

       

      Is there any way to prevent tracking of a process after a certain point? Could this be done by triggering a custom event that starts a new process while completing the user's original request?