3 Replies Latest reply on Aug 4, 2013 8:51 PM by iamild

    program error message

    mareemccarthy123

      Im getting 'unable to use shape tool due to a program error' message??

        • 1. Re: program error message
          Mylenium Most Valuable Participant

          You will have to provide much more information. What exactly are you trying to do? What system? What version of PS? What else...?

           

          Mylenium

          • 2. Re: program error message
            mareemccarthy123 Level 1

            Sorry - I have been using photoshop cs6 for a year now with no problems on my Mac OSX version 10.7.5 with 8GB memory.  A couple of months ago I had the problem suddenly when using certain tools - particularly all the shape tools.  Just getting the message Program error and it wouldn't work.  It then suddenly corrected and I have no idea why.  Now again it has suddenly done it again.  Also, yesterday I tried to see a street view in Google Earth and got the message I needed to update Flash and I did.  I wonder if I downloaded a problem because it seemed to be after that that I could not use the shape tool.  Also, I still cant see some videos and google earth street view.  Hmmm..

            • 3. Re: program error message
              iamild

              Hi Mylenium,

              I am getting a similar issue, here is the Errors in the PSErrorLog.

              I have creative cloud membership for photoshop CC and am on a MAC Book Pro with Lion installed.

               

              2013:08:04 23:25:37 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20130423.r.221/photoshop/main/photoshop/xcode/.. /sources/USheet.cpp : 458 : REQUIRE failed

              2013:08:04 23:26:47 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20130423.r.221/photoshop/main/photoshop/xcode/.. /sources/UActionsCore.cpp : 5249 : REQUIRE failed

              2013:08:04 23:28:24 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20130423.r.221/photoshop/main/photoshop/xcode/.. /sources/UActionsCore.cpp : 5249 : REQUIRE failed

              2013:08:04 23:29:04 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20130423.r.221/photoshop/main/photoshop/xcode/.. /sources/USheet.cpp : 458 : REQUIRE failed

              2013:08:04 23:33:18 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20130423.r.221/photoshop/main/photoshop/xcode/.. /sources/USheet.cpp : 458 : REQUIRE failed