1 Reply Latest reply on Nov 6, 2013 4:48 AM by NicolaKate

    Flash Player will not run


      I am able to uninstall and install Flash Player 'successfully' but as soon as I need to use it I am informed that Flash Player is not installed and advised to install it (again), but this doesn't help.


      I am running Windows 7 64-bit and IE 9 and have been able to run Flash Player until recently. It has now stopped working though. I have tried the entire list of options on how to start it running you provide at http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_7__Disable_Fl ash_Player_hardware_acceleration , but all without success. The only thing I was unable to do was disable Flash Player hardware acceleration as right clicking on the box did not provide me with a "settings" option.


      Please help me as I have hit a brick wall and can find no other suggestions on how to fix this problem.