Completely delete the partial .epub file, and try again by reopening the .acsm file.
thanks! but i tried and i still got 10 pages.
The only other thing I can suggest is to try the older v1.7.2.
Even though there are lots of problems with ADE2.0, I haven't heard of one like that,
so I suspect it won't help, but I can't think of anything else.
There are lots of bugs in ADE2.0. Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172
thanks! it still won't work though. but i guess it's the ebook that's really shortchanged me. thanks anyway for the help.