1 Reply Latest reply on Aug 3, 2013 7:08 PM by station_two

    Creative Suites 1.1 Reactivation failure. Solution?


      I had to repair my computer so the configuration changed. I have CS1.1 (yes, really) Reactivation using the Serial No and Activation no. provided during re-start failed. Everything opens except Photoshop (because of the activation failure).


      I found this on Adobe's help page: http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l. A salesperson claimed it WOULD work to replace my CS1.1 but when I read the instructions, there's no mention of "CS2 or earlier;" it just says it's for CS2. I'm reluctant to remove the whole suite from my computer to try the CS2 install if I could lose ALL the suite software.


      Does anyone know if I'm safe trying this re-issued install of CS2 to replace my CS1.1? If it doesn't work, will I be able to get my Illustrator, Acrobat, etc. back using my original disks since those programs apparently don't need activation?


      Thanks for any advice you can give.