4 Replies Latest reply: Aug 7, 2013 7:08 PM by Himanshu Singh

Video not appearing in Analytics

Graham bu Aug 4, 2013 8:29 PM

We are using Enterprise for a new client and we have embedded a video in some folios (and hope to have multiple videos in folios in the future).

However it does not appear in the Analytics under the Video content. Articles and ads appear perfectly. I assume we have to give it a title - but where do we set this?

1. Re: Video not appearing in Analytics

Himanshu Singh Aug 4, 2013 11:46 PM (in response to Graham bu)

There was a bug effecting Video Analytics recording, which has been fixed in V27, can you Build a V27 App and test?
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2. Re: Video not appearing in Analytics

Graham bu Aug 5, 2013 12:40 AM (in response to Himanshu Singh)

Thanks Himanshu,

We are in the middle of a launch so we don't want complication of a new app build at the moment.

Thanks for the explanation. It would be good if known issues with versions could be listed somewhere so we could check there first.

Thanks
Graham
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3. Re: Video not appearing in Analytics

Himanshu Singh Aug 5, 2013 2:18 AM (in response to Graham bu)

Bug tracking system would be great, we'll try to track and notify major bugs. I will pass on your feedback.
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4. Re: Video not appearing in Analytics

Himanshu Singh Aug 7, 2013 7:08 PM (in response to Himanshu Singh)

Update : We've got reports that there are still some issues with this. The Bug will be fixed in V28.
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