2 Replies Latest reply on Aug 6, 2013 3:35 AM by Bugs media encoder

    premiere CC exports crash, media encoder CC crashes, after effects cs6 to cc modify composition

    Bugs media encoder

      Hi,

       

      we are working in a project formed by many episodes of 1 hour each episode.

      We have also many clips that come to premiere from after effects throught dynamic link (masks that hide unwanted elements, this kind of things).

      The point is that we decided to update to cc from cs6, and the hell's been unleashed...

       

      We have converted premiere projects cs6 to CC, as well as each premiere project file, and in many clips that came from after effects the work has been alterated, we see fly's that we got hide, some other clips the image is totally distorted by something that before was a mask...many of the work is ruined...and it's not easy to detect because sometimes are little parts of image. It's like somebody's been playing with our compositions...if we reopen the cs6 version just before converting to cc everything's fine, after it's chaos... the problem is that we return to cs6 we will lose a month and could be critical...

       

      When whe export in differents formats, (720p, 1080i, .mov, mpeg2, mpeg4, blu ray...) we have success 1 time each 10 (normally it get's stuck in a image or it pops up an error message of premiere), and if it succeed exporting, the export has strange artifacts like green or purple parts of the image that we cannot see in the timeline, and that disappear if we export only the affected part of the timeline...

       

      None of this things happened before with cs6, somebody has the same problem? is there a solution? We are really disappointed with CC, it's very unpleasant to start to see flyes ant stuff that we had hided, especially because the changes are not evident and hard to detect.

       

      Help!

       

      Our computer:

       

      Processor  2 x 3.06 GHz 6-Core Intel Xeon

      Memory  32 GB 1333 MHz DDR3 ECC

      Graphics  NVIDIA Quadro K5000 4096 MB / BlackMagic Decklink Studio 2

      Software  OS X 10.8.4 (12E55)

       

      everything up to date, we formatted and updated last week and nothing changes