When I try to upgrade I get this message: "install_FlashPlayer11x32ax_chra_awa_aih.exe. couldn't be downloaded". I have turned off my firewall & anti-virus protection. What can I try?
Can you provide some extra details? Which Operating System/Browser are you using?
Download the Adobe Flash Player installer directly by clicking one of the following links.
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Right click the apporpriate link and "Save target as"(IE) or "Save link as" (Firefox, Chrome or Opera)
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