1 Reply Latest reply on Aug 6, 2013 7:46 AM by John T Smith

    Generic Import Failure message

    TSwangler

      Hello,

       

      I have CS5.5 which i am running on a new machine with windows 8. I have been editing a short for a few days now and everything was working beautifully. Today for some reason, some files are not linked and I am getting the error message when I try to relink them. The footage is exactly the same, it's all the same type, mov, and in the same folder. I tried to bring in other kinds of footage and no luck. I seem to be unable to import anything. I tried uninstalling premiere and reinstalling, still having the same issue. When I did the updates, it seems to relink the files for a while, but after sometime working on my project the same thing happened. I have no idea what is going on. I am working so hard to finish this little film before the Sundance submission deadline. Please help.

       

      thank you,

       

      Tracy