9 Replies Latest reply on Aug 7, 2013 7:54 AM by fsfom

    Preview in Premiere doesn't work


      Whenever I try to play the film in the preview window it stops immediately (and the "rund" button turns to "stop")



      My equipment


      Premiere Pro CS6

      Windows 7, 64
      Thinkpad W530, I7-3636QM, 2.4 GHz
      16 GB RAM
      Nvidia graphics Quadro K1000M


      Any ideas?


      Best regards,



        • 1. Re: Preview in Premiere doesn't work
          joe bloe premiere Level 5

          Hey, Frank!

          What are the specifics of your source media?

          (file type, codec etc.)


          Is this a new problem?

          Has it ever worked with this media on this system?

          • 2. Re: Preview in Premiere doesn't work
            fsfom Level 1

            Hello Joe Bloe Premiere,



            I tried it with several files (which can be played on the PC without problem), so I think it is not connected with the type of file.


            The problem is new, as I just started to work with Premiere. I have some experience with simpler video editors, so this might be an "unexperienced" problem. But I think I should be able to start a preview as soon as I have placed the media in the timeline. I can render a video out of Premiere with no problem.


            Best regards,



            • 3. Re: Preview in Premiere doesn't work
              John T Smith Adobe Community Professional & MVP

              >Nvidia graphics Quadro K1000M


              What is your device driver version?

              Right click in any open area of the Windows desktop

              Select NVIDIA Control Panel from the popup window

              Select SYSTEM INFORMATION at the lower left corner

              Driver version should be the 1st line in Details

              I have a GTX285 using driver 296.10 and Win7

              • 4. Re: Preview in Premiere doesn't work
                fsfom Level 1

                It is Version 311.00, which is the lastes version.
                The complete Nvvidia information is below.


                Best regards,






                Betriebssystem:          Windows 7 Professional, 64-bit (Service Pack 1)

                DirectX-Version:          11.0

                GPU-Prozessor:                    Quadro K1000M

                Treiberversion:                    311.00

                DirectX-Support:          11.1

                CUDA-Kerne:                    192

                Kerntakt:                    850 MHz

                Speicher-Datenrate:          1800 MHz

                Speicherschnittstelle:          128-Bit

                Speicherbandbreite:          28.80 GB/s

                Gesamter verfügbarer Grafikspeicher:          9767 MB

                Dedizierter Videospeicher:          2048 MB DDR3

                System-Videospeicher:          0 MB

                Freigegebener Systemspeicher:          7719 MB


                IRQ:                              0

                Bus:                              PCI Express x16 Gen2






                easyDaemonAPIU64.DLL                              NVIDIA Update Components

                WLMerger.exe                              NVIDIA Update Components

                daemonu.exe                              NVIDIA Update Components

                ComUpdatus.exe                              NVIDIA Update Components

                NvUpdtr.dll                              NVIDIA Update Components

                NvUpdt.dll                              NVIDIA Update Components

                nvui.dll                              NVIDIA User Experience Driver Component

                nvxdsync.exe                              NVIDIA User Experience Driver Component

                nvxdplcy.dll                              NVIDIA User Experience Driver Component

                nvxdbat.dll                              NVIDIA User Experience Driver Component

                nvxdapix.dll                              NVIDIA User Experience Driver Component

                NVCPL.DLL                              NVIDIA User Experience Driver Component

                nvCplUIR.dll                    6.9.850.0                    NVIDIA Control Panel

                nvCplUI.exe                    6.9.850.0                    NVIDIA Control Panel

                nvWSSR.dll                              NVIDIA Workstation Server

                nvWSS.dll                              NVIDIA Workstation Server

                nvViTvSR.dll                              NVIDIA Video Server

                nvViTvS.dll                              NVIDIA Video Server

                NVSTVIEW.EXE                              NVIDIA 3D Vision Photo Viewer

                NVSTTEST.EXE                              NVIDIA 3D Vision Test Application

                NVSTRES.DLL                              NVIDIA 3D Vision Module

                nvDispSR.dll                              NVIDIA Display Server

                NVMCTRAY.DLL                              NVIDIA Media Center Library

                nvDispS.dll                              NVIDIA Display Server

                NVCUDA.DLL                              NVIDIA CUDA 5.0.1 driver

                nvGameSR.dll                              NVIDIA 3D Settings Server

                nvGameS.dll                              NVIDIA 3D Settings Server

                • 5. Re: Preview in Premiere doesn't work
                  Jim_Simon Level 8
                  I tried it with several files


                  What are the specs of those files? (It maters.)

                  • 6. Re: Preview in Premiere doesn't work
                    fsfom Level 1

                    As examples:


                    H264 - MPEG-4 AVC (part 10) (avc1)

                    MPEG 1/2 Video (pgv)

                    MPEG-4 Video (XVID)

                    Windows Media Video VC1 (WVC1)

                    Motion JPEG Video (MJPG)


                    Best regards



                    • 7. Re: Preview in Premiere doesn't work
                      fsfom Level 1

                      ...is the video format specific enough?


                      Kind regards



                      • 8. Re: Preview in Premiere doesn't work
                        cc_merchant Level 4

                        Those are all distribution codecs, apart from AVC. Suitable for distribution and playing with various players. They are not suitable for editing with PR. You have to convert them first to an editable format before importing. Use Google to find a converter.

                        • 9. Re: Preview in Premiere doesn't work
                          fsfom Level 1

                          I worked with some of those and had no problem to create new edited videos. Everything works just fine besides the preview issue.


                          It doesn't work also with self created video files such as the ones out of my DSLR or from a video cam, just tried a video from an AR.Drone:



                          Codec: H264 - MPEG-4 AVC (part10) (avc1)


                          It doesn't work. I don't believe it is a codec related problem.



                          Kind regards,