9 Replies Latest reply on Aug 7, 2013 7:54 AM by fsfom

    Preview in Premiere doesn't work

    fsfom

      Whenever I try to play the film in the preview window it stops immediately (and the "rund" button turns to "stop")

       

       

      My equipment

       

      Premiere Pro CS6

      Windows 7, 64
      Thinkpad W530, I7-3636QM, 2.4 GHz
      16 GB RAM
      Nvidia graphics Quadro K1000M

       

      Any ideas?

       


      Best regards,

       

      Frank

        • 1. Re: Preview in Premiere doesn't work
          joe bloe premiere Level 5

          Hey, Frank!

          What are the specifics of your source media?

          (file type, codec etc.)

           

          Is this a new problem?

          Has it ever worked with this media on this system?

          • 2. Re: Preview in Premiere doesn't work
            fsfom Level 1

            Hello Joe Bloe Premiere,

             

             

            I tried it with several files (which can be played on the PC without problem), so I think it is not connected with the type of file.

             

            The problem is new, as I just started to work with Premiere. I have some experience with simpler video editors, so this might be an "unexperienced" problem. But I think I should be able to start a preview as soon as I have placed the media in the timeline. I can render a video out of Premiere with no problem.

             

            Best regards,

             

            Frank

            • 3. Re: Preview in Premiere doesn't work
              John T Smith Adobe Community Professional & MVP

              >Nvidia graphics Quadro K1000M

               

              What is your device driver version?

              Right click in any open area of the Windows desktop

              Select NVIDIA Control Panel from the popup window

              Select SYSTEM INFORMATION at the lower left corner

              Driver version should be the 1st line in Details

              I have a GTX285 using driver 296.10 and Win7

              • 4. Re: Preview in Premiere doesn't work
                fsfom Level 1

                It is Version 311.00, which is the lastes version.
                The complete Nvvidia information is below.

                 

                Best regards,

                 

                Frank

                 

                 

                [Anzeige]

                Betriebssystem:          Windows 7 Professional, 64-bit (Service Pack 1)

                DirectX-Version:          11.0

                GPU-Prozessor:                    Quadro K1000M

                Treiberversion:                    311.00

                DirectX-Support:          11.1

                CUDA-Kerne:                    192

                Kerntakt:                    850 MHz

                Speicher-Datenrate:          1800 MHz

                Speicherschnittstelle:          128-Bit

                Speicherbandbreite:          28.80 GB/s

                Gesamter verfügbarer Grafikspeicher:          9767 MB

                Dedizierter Videospeicher:          2048 MB DDR3

                System-Videospeicher:          0 MB

                Freigegebener Systemspeicher:          7719 MB

                Video-BIOS-Version:          80.07.33.00.0F

                IRQ:                              0

                Bus:                              PCI Express x16 Gen2

                 

                 

                [Komponenten]

                 

                 

                easyDaemonAPIU64.DLL                    1.11.3.0                    NVIDIA Update Components

                WLMerger.exe                    1.11.3.0                    NVIDIA Update Components

                daemonu.exe                    1.11.3.0                    NVIDIA Update Components

                ComUpdatus.exe                    1.11.3.0                    NVIDIA Update Components

                NvUpdtr.dll                    1.11.3.0                    NVIDIA Update Components

                NvUpdt.dll                    1.11.3.0                    NVIDIA Update Components

                nvui.dll                    8.17.13.1100                    NVIDIA User Experience Driver Component

                nvxdsync.exe                    8.17.13.1100                    NVIDIA User Experience Driver Component

                nvxdplcy.dll                    8.17.13.1100                    NVIDIA User Experience Driver Component

                nvxdbat.dll                    8.17.13.1100                    NVIDIA User Experience Driver Component

                nvxdapix.dll                    8.17.13.1100                    NVIDIA User Experience Driver Component

                NVCPL.DLL                    8.17.13.1100                    NVIDIA User Experience Driver Component

                nvCplUIR.dll                    6.9.850.0                    NVIDIA Control Panel

                nvCplUI.exe                    6.9.850.0                    NVIDIA Control Panel

                nvWSSR.dll                    6.14.13.1100                    NVIDIA Workstation Server

                nvWSS.dll                    6.14.13.1100                    NVIDIA Workstation Server

                nvViTvSR.dll                    6.14.13.1100                    NVIDIA Video Server

                nvViTvS.dll                    6.14.13.1100                    NVIDIA Video Server

                NVSTVIEW.EXE                    7.17.13.1100                    NVIDIA 3D Vision Photo Viewer

                NVSTTEST.EXE                    7.17.13.1100                    NVIDIA 3D Vision Test Application

                NVSTRES.DLL                    7.17.13.1100                    NVIDIA 3D Vision Module

                nvDispSR.dll                    6.14.13.1100                    NVIDIA Display Server

                NVMCTRAY.DLL                    8.17.13.1100                    NVIDIA Media Center Library

                nvDispS.dll                    6.14.13.1100                    NVIDIA Display Server

                NVCUDA.DLL                    8.17.13.1100                    NVIDIA CUDA 5.0.1 driver

                nvGameSR.dll                    6.14.13.1100                    NVIDIA 3D Settings Server

                nvGameS.dll                    6.14.13.1100                    NVIDIA 3D Settings Server

                • 5. Re: Preview in Premiere doesn't work
                  Jim_Simon Level 8
                  I tried it with several files

                   

                  What are the specs of those files? (It maters.)

                  • 6. Re: Preview in Premiere doesn't work
                    fsfom Level 1

                    As examples:

                     

                    H264 - MPEG-4 AVC (part 10) (avc1)

                    MPEG 1/2 Video (pgv)

                    MPEG-4 Video (XVID)

                    Windows Media Video VC1 (WVC1)

                    Motion JPEG Video (MJPG)

                     


                    Best regards

                     

                    Frank

                    • 7. Re: Preview in Premiere doesn't work
                      fsfom Level 1

                      ...is the video format specific enough?

                       

                      Kind regards

                       

                      Frank

                      • 8. Re: Preview in Premiere doesn't work
                        cc_merchant Level 4

                        Those are all distribution codecs, apart from AVC. Suitable for distribution and playing with various players. They are not suitable for editing with PR. You have to convert them first to an editable format before importing. Use Google to find a converter.

                        • 9. Re: Preview in Premiere doesn't work
                          fsfom Level 1

                          I worked with some of those and had no problem to create new edited videos. Everything works just fine besides the preview issue.

                           

                          It doesn't work also with self created video files such as the ones out of my DSLR or from a video cam, just tried a video from an AR.Drone:

                           

                           

                          Codec: H264 - MPEG-4 AVC (part10) (avc1)

                           

                          It doesn't work. I don't believe it is a codec related problem.

                           

                           

                          Kind regards,

                           

                          Frank