11 Replies Latest reply: Nov 12, 2013 11:07 PM by carl type3 RSS

    CF10 Update 11 error log problem

    carl type3 Community Member

      Since applying update 11 on CF10 \ColdFusion10\cfusion\logs\coldfusion-error.log reports this error in bold:

       

      org.apache.catalina.core.AprLifecycleListener init

      INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\\ColdFusion10\\cfusion\lib;C:\\ColdFusion10\\cfusion\jintegra\bin;C:\\ColdFusion10\\cf usion\jintegra\bin\international;C:\\ColdFusion10\\cfusion\lib\oosdk\classes\win

      org.apache.coyote.AbstractProtocol init

      INFO: Initializing ProtocolHandler ["ajp-bio-8012"]

      org.apache.catalina.core.StandardService startInternal

      INFO: Starting service Catalina

      org.apache.catalina.core.StandardEngine startInternal

      INFO: Starting Servlet Engine: Apache Tomcat/7.0.23

      org.apache.catalina.core.ApplicationContext log

      INFO: ColdFusionStartUpServlet: ColdFusion: Starting application services

      org.apache.catalina.core.ApplicationContext log

      INFO: ColdFusionStartUpServlet: ColdFusion: VM version = 23.7-b01

      java.lang.NullPointerException

      at coldfusion.server.jrun4.metrics.SimpleLoadMetric.run(SimpleLoadMetric.java:157)

      at coldfusion.scheduling.ThreadPool.run(ThreadPool.java:211)

      at coldfusion.scheduling.WorkerThread.run(WorkerThread.java:71)

      org.apache.catalina.core.ApplicationContext log

      INFO: CFMxmlServlet: Macromedia Flex Build: 87315.134646

      org.apache.coyote.AbstractProtocol start

      INFO: Starting ProtocolHandler ["ajp-bio-8012"]

      com.adobe.coldfusion.launcher.Launcher run

      INFO: Server startup in 20398 ms

       

      With update 10 applied the same log file reports this way:

       

      org.apache.catalina.core.AprLifecycleListener init

      INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\\ColdFusion10\\cfusion\lib;C:\\ColdFusion10\\cfusion\jintegra\bin;C:\\ColdFusion10\\cf usion\jintegra\bin\international;C:\\ColdFusion10\\cfusion\lib\oosdk\classes\win

      org.apache.coyote.AbstractProtocol init

      INFO: Initializing ProtocolHandler ["ajp-bio-8012"]

      org.apache.catalina.core.StandardService startInternal

      INFO: Starting service Catalina

      org.apache.catalina.core.StandardEngine startInternal

      INFO: Starting Servlet Engine: Apache Tomcat/7.0.23

      org.apache.catalina.core.ApplicationContext log

      INFO: ColdFusionStartUpServlet: ColdFusion: Starting application services

      org.apache.catalina.core.ApplicationContext log

      INFO: ColdFusionStartUpServlet: ColdFusion: VM version = 23.7-b01

      org.apache.catalina.core.ApplicationContext log

      INFO: CFMxmlServlet: Macromedia Flex Build: 87315.134646

      org.apache.coyote.AbstractProtocol start

      INFO: Starting ProtocolHandler ["ajp-bio-8012"]

      com.adobe.coldfusion.launcher.Launcher run

      INFO: Server startup in 20056 ms

       

       

      There is also this message frequently occurring in coldfusion-error.log since update 11

       

      org.apache.catalina.core.StandardWrapperValve invoke

      SEVERE: Servlet.service() for servlet [CfmServlet] in context with path [/] threw exception [ROOT CAUSE:

      java.lang.StackOverflowError

      at coldfusion.runtime.NeoBodyContent.cfoutput(NeoBodyContent.java:121)

       


      Is there a problem with update 11? Update 10 seems to perform better.

       

      Thanks, Carl.

        • 1. Re: CF10 Update 11 error log problem
          Anjaneai Srivastava Adobe Employee

          Hi Carl,

           

          Thanks for the details of your log.

           

          Does this problem arise when you try to visit the Scheduled Task page.If yes, a possible cause could be the neo-cron.xml's curroption.

          Could you use a back up of this file, in case you have and reboot the server and verify.

           

          If above case is not applicable, could you please add some information about what causes this problem to occur.

           

          Thanks,

          Anjaneai


          • 2. Re: CF10 Update 11 error log problem
            carl type3 Community Member

            Hi Anjaneai,

             

            CF scheduled tasks are working and I can visit those in CFadmin OK.

             

            When CF10 service starts it takes longer to be ready when update 11 is applied than say update 10. If I remove update 11 and apply update 10 CF10 usage returns to normal. All I have that is 100% reproducible is the  coldfusion-error log file that shows the bolded error when CF starts. I have had a look at a couple CF10 servers with update 11 applied and the error is common to all that I have checked.

             

            Regards, Carl.

            • 3. Re: CF10 Update 11 error log problem
              carl type3 Community Member

              Hi Anjaneai,

               

              CF10 with update 11 applied continue to have stability problems. If I role CF10 back to update 10 the stability and performance returns to normal.

               

              When CF10 update 11 problems occur these details are recorded in Administration Tools > Event Viewer > Windows Logs > Application :

               

              Log Name:      Application
              Source:        ColdFusion 10 Application Server
              Date:          20/08/2013 4:17:50 PM
              Event ID:      80
              Task Category: None
              Level:         Warning
              Keywords:      Classic
              User:          N/A
              Computer:      Server.domain.local
              Description:
              The description for Event ID 80 from source ColdFusion 10 Application Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

              If the event originated on another computer, the display information had to be saved with the event.

              The following information was included with the event:

              ColdFusion 10 Application Server

               

              Event Xml:
              <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
                <System>
                  <Provider Name="ColdFusion 10 Application Server" />
                  <EventID Qualifiers="32769">80</EventID>
                  <Level>3</Level>
                  <Task>0</Task>
                  <Keywords>0x80000000000000</Keywords>
                  <TimeCreated SystemTime="2013-08-20T06:17:50.000Z" />
                  <EventRecordID>44941</EventRecordID>
                  <Channel>Application</Channel>
                  <Computer>Server.domain.local</Computer>
                  <Security />
                </System>
                <EventData>
                  <Data>
                  </Data>
                  <Data>ColdFusion 10 Application Server</Data>
                </EventData>
              </Event>

               

              What does "ColdFusion 10 Application Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted" indicate?

               

              Further advise would be appreciated, Carl.

              • 4. Re: CF10 Update 11 error log problem
                vishu#13 Community Member

                Hi Carl

                 

                First of all, it's an honour to reply you

                 

                Carl, did you try to rollback to update 10 and remove the logs, so that when you apply the update 11 and then check the same in fresh logs?

                 

                Though logs always have a timestamp however I believe it's worth a shot as you have tried the same. I did check the same at my end and not able to find out the same behavior.

                 

                Thanks

                VJ

                • 5. Re: CF10 Update 11 error log problem
                  carl type3 Community Member

                  VJ no mate honour is mine that I get a reply : - )

                   

                  One other step I did take was uninstall CF10, install CF10, check logs ok and then update 11 applied however the problem returned once updated.

                   

                  Please double check for me something you said there. On your CF10 system with update 11 applied your ColdFusion10\cfusion\logs\coldfusion-error.log does not show on CF start-up:

                   

                  java.lang.NullPointerException at coldfusion.etc

                   

                  Thanks, Carl.

                  • 6. Re: CF10 Update 11 error log problem
                    vishu#13 Community Member

                    Hi Carl

                     

                    Sorry for the delayed response. Didn't get java.lang.NullPointerException at coldfusion.etc

                     

                    VJ

                    • 7. Re: CF10 Update 11 error log problem
                      boosterrific

                      Carl,  i'm seeing this same issue on two of my clients' servers.  In each case they are running Windows 2003 32-bit.  I haven't noticed the same issue on multiple other servers all of which are running 64-bit Server 2008 or higher with 64-bit CF installed.

                       

                      Did you ever find a resolution to this?  Each time they reboot their web servers CF failed to start.  If you wait a little bit and try it again a little later it comes up.  Seems like it times out initially.

                      • 8. Re: CF10 Update 11 error log problem
                        carl type3 Community Member

                        >Did you ever find a resolution to this?

                        Remove update 11 and install update 10.

                        HTH, Carl.

                        • 9. Re: CF10 Update 11 error log problem
                          vishu#13 Community Member

                          What is the level in the logging.properties (C:\ColdFusion10\cfusion\runtime\conf)?

                           

                          org.apache.catalina.core.ContainerBase.[Catalina].[localhost].level = INFO

                           

                          OR

                           

                          org.apache.catalina.core.ContainerBase.[Catalina].[localhost].level = WARN

                           

                          Thanks

                          VJ

                          • 10. Re: CF10 Update 11 error log problem
                            carl type3 Community Member

                            logging.properties of ColdFusion10\cfusion\runtime\conf\ is

                            org.apache.catalina.core.ContainerBase.[Catalina].[localhost].level = INFO

                            Thanks Carl.

                            • 11. Re: CF10 Update 11 error log problem
                              carl type3 Community Member

                              More Information.

                               

                              Apply CF10 update 12 and log errors are still present.

                               

                              CF System Information:

                               

                              Server Product  ColdFusion 
                              Version  10,0,12,286680 
                              Tomcat Version  7.0.23.0 
                              Operating System  Windows Server 2012   
                              OS Version  6.2   
                              Update Level  /D:/ColdFusion10/cfusion/lib/updates/chf10000012.jar  

                               

                              CF log portion:

                               

                              INFO: ColdFusionStartUpServlet: ColdFusion: VM version = 23.7-b01
                              java.lang.NullPointerException
                              at coldfusion.server.jrun4.metrics.SimpleLoadMetric.run(SimpleLoadMetric.java:157)
                              at coldfusion.scheduling.ThreadPool.run(ThreadPool.java:211)
                              at coldfusion.scheduling.WorkerThread.run(WorkerThread.java:71)


                              Remove update 12 apply update 10


                              CF System Information:

                               

                              Version  10,0,10,284825 
                              Tomcat Version  7.0.23.0 
                              Operating System  Windows Server 2012   
                              OS Version  6.2   
                              Update Level  /D:/ColdFusion10/cfusion/lib/updates/chf10000010.jar 

                               

                              CF log portion does not have same error:

                               

                              INFO: ColdFusionStartUpServlet: ColdFusion: VM version = 23.7-b01
                              Nov 13, 2013 4:44:14 PM org.apache.catalina.core.ApplicationContext log

                               

                               


                              On a side note I see CF10 update 12 has a CF10 tomcat connector change to isapi_redirect.dll dated 2 November 2013
                              A little odd since the technical note does not mention isapi_redirect.dll in the manifest of patches:

                              http://helpx.adobe.com/coldfusion/kb/coldfusion-10-update-12.html

                              By way of reminder CF10 tomcat connecter for:
                              update 11 isapi_redirect.dll date 23 May 2013
                              update 10 isapi_redirect.dll date 8 November 2012

                               

                              Regards, Carl.