3 Replies Latest reply on Nov 26, 2013 8:50 AM by DScott Jessel

    Project Manager Copy files and copy to new location error



      I have been using Premiere Pro 6 and now CC for a year now.

      One problem I can't solve is a project manager problem.

      I can create a new trimmed project every single time but I can't Collect files and copy to new location?

      It fails everytime with the message 'an unknown error occured during the project manager operation, please save your project and try again'

      I must have tried it on over 50 projects and it has never worked.

      I'm hoping there is a simple solution to this as I need to create a full backup to pass on to another editor.