I installed Adobe Premiere Pro CC on my computer a couple of days ago and then my computer BSOD'd me and then my start up was damage so I did a system restore (restoring it to an earlier point in time) and when I did that, when I came back, Adobe Premiere Pro CC was gone! I still had Adobe Photoshop CC, but Premiere completely disappeared from my computer and the only thing I can find our some files in my documents for the program, I tried searching the start task bar to find it, it was gone, I went to control panel to find it, it was gone, then finally I went on Adobe Creative Cloud to find it, I saw an update for the program and I thought if I installed it, it would pop up again, but when I did, it just did nothing. I uninstalled Adobe Creative Cloud and reinstalled it, thinking it would give me the option to install the program again, but it never appeared.
What happened? And can someone help me?!
There does seem to be a bug with the CC desktop app that doesn't recognize when a program has been removed, thus not giving you the option to reinstall. You should report this to Adobe.
Thanks for contacting adobe forums,
It seems like when you did the system restore the OS has removed the trace of the Premiere Pro CC.
This is common when we run system restore ( or Time Machine on MAC) ,
We can give a try to get it back.
Try to rename a folder
1. Quit the Creative Cloud App first.
2. Goto the folder C:\Programe Files (x86)\Common\Adobe\caps
3. Just rename this folder to caps.old
4. login to Creative cloud app again
you will see an option to install the app.
if it works please update us