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1. Re: Converting MS Word Into PDF Produces Blank Pages
Bill@VT Aug 11, 2013 6:13 AM (in response to Nvidia123)I would make a guess that they are not blank, but are full page graphics. In such a case, the solution is to open the preferences in Acrobat and go to the Display tab to set view large images. I suspect that option is turned off.
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2. Re: Converting MS Word Into PDF Produces Blank Pages
Nvidia123 Aug 11, 2013 7:42 AM (in response to Bill@VT)Since i'm not at work at the moment, if that doesn't work is there anything else i could check ? Any specific settings , I only ask because i won't see the user in the next week so i'd like to have a few possible options just in case. If you are able to provide any step by step guid just so i know where to look that might be useful.
I appreciate the help
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3. Re: Converting MS Word Into PDF Produces Blank Pages
Nvidia123 Aug 11, 2013 8:57 AM (in response to Nvidia123)Also ,while i was trying to troubleshoot this issue i was trying to edit the Adobe Print To settings on MS Word via Adobe PDF Document Properties, is there anything you might be able to think if that i might need to edit? Again i only because i won't be seing the user again for the next few days so i'd to ensure i can be prepared if 1 solutions is not working.
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4. Re: Converting MS Word Into PDF Produces Blank Pages
Bill@VT Aug 11, 2013 5:45 PM (in response to Nvidia123)In the print option, it is probably best to use the Print or Press settings files in the settings selection. This is in the properties of the Adobe PDF printer under the settings tab. It is also located in the Preferences for the Create PDF in WORD. This might not solve your problems, but you asked about anything else to check.
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5. Re: Converting MS Word Into PDF Produces Blank Pages
Nvidia123 Aug 12, 2013 2:37 AM (in response to Bill@VT)Hi,
I don't think i can find those options, if i go to File > Print > select Adobe PDF and click Printer Properties i've got Adobe PDF Document properties(screenshot attached). Where can i find this 'Press settings' you are referring to? Also if i click edit i've got the Standard PDF settings(screenshot attached) do i need to ensure any settings need to be checked?
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6. Re: Converting MS Word Into PDF Produces Blank Pages
Test Screen Name Aug 12, 2013 3:28 AM (in response to Nvidia123)You probably don't need to click Edit. What choices do you have for "default settings" (I have Acrobat Pro so it's no good me telling you what I have).
But in any case there is no option "make pages work properly" or "don't make pages blank". I'm incined to the view that it is the preferences setting mentioned.
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7. Re: Converting MS Word Into PDF Produces Blank Pages
Bill@VT Aug 12, 2013 5:45 AM (in response to Test Screen Name)As TSN mentioned, the default settings is a drop down menu. It is currently set at Standard, but there should be several choices of which High Quality Print and Press Quality are two.
As for the blank pages, the preferences are in Acrobat or Reader and have to be set by the user. There is nothing you can do to force Acrobat or Reader to view large graphics rather than see a blank place holder, except on your own installation.
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8. Re: Converting MS Word Into PDF Produces Blank Pages
Nvidia123 Aug 12, 2013 11:13 AM (in response to Bill@VT)Hi,
Many thanks for the support i appreciate your time. I found the default settings and the choices you mentioned such as High Quality Print ect so i'l have a play around with them. You mentioned that the Preferences in Acrobat would have to be set by the user but since the image of the laptops people use are standard how would the user know what to select? Under the Categories pannel there is 'Page Display', that is the only place where i think a user would change any settings, but users can some times do something as clicking a check-box and not realise this.
What i might try and do is uninstall MS Office and re-install this, it's a long shot but if something doesn't work try a different method.
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9. Re: Converting MS Word Into PDF Produces Blank Pages
Test Screen Name Aug 12, 2013 11:14 AM (in response to Nvidia123)The setting to display large images is on by default, so it won't arise for most people. For the people with the problem, just tell them where the preference is, in case they don't remember setting it.
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10. Re: Converting MS Word Into PDF Produces Blank Pages
Bill@VT Aug 12, 2013 6:28 PM (in response to Test Screen Name)Turning the large image display on is found in Edit>Preferences>Display. If it is one by default, that must be in newer versions. It use to be off by default.
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11. Re: Converting MS Word Into PDF Produces Blank Pages
Test Screen Name Aug 13, 2013 1:30 AM (in response to Bill@VT)I don't think I've ever encounted a copy of Acrobat with it OFF. So I've always assumed this is on by default, and always has been. Does anyone else have a different experience?
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12. Re: Converting MS Word Into PDF Produces Blank Pages
Bill@VT Aug 13, 2013 9:05 AM (in response to Test Screen Name)I have had the problem, but I don't remember which version.
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13. Re: Converting MS Word Into PDF Produces Blank Pages
Nvidia123 Aug 13, 2013 12:41 PM (in response to Bill@VT)Sounds like everybody is provding the same solution, it's strange because my colleague's laptop who is able to convert the word document into PDF has this option turned on and likewise i also have this turned on ummm....it doesn't really make sense who it would work for my colleauge(he too works in IT) and not for me nor for the user who raised this issue.
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14. Re: Converting MS Word Into PDF Produces Blank Pages
Test Screen Name Aug 13, 2013 2:10 PM (in response to Nvidia123)I think we haven't been communicating clearly.
You have seen this problem with blank pages.
Have you ever seen the blank pages with the option Show Large Images ON?
We've got diverted into a discussion of PDF creation settings, which is important, but not the least bit relevant to the blank pages - so far as I currently understand the problem.
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15. Re: Converting MS Word Into PDF Produces Blank Pages
Nvidia123 Aug 14, 2013 2:58 AM (in response to Test Screen Name)Yes the option Show Large Images is turned on.
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16. Re: Converting MS Word Into PDF Produces Blank Pages
Test Screen Name Aug 14, 2013 3:24 AM (in response to Nvidia123)Ok, then forget all of the discussion we already had, none of it is relevant. What you have is a much more unusual, perhaps unique, problem.
So, let's look more closely at the symptoms. You have blank pages in a PDF.
1. Are these
* extra blank pages BETWEEN the pages you expected
* blank pages INSTEAD of some of the pages you expected?
2. Is it consistent? If you make the PDF three times do you get the same result each time?
3. If you have one of these problem PDF files and look at it on an entirely different PC, is the problem the same?
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17. Re: Converting MS Word Into PDF Produces Blank Pages
Nvidia123 Aug 14, 2013 4:53 AM (in response to Test Screen Name)1.
* extra blank pages BETWEEN the pages you expected - No they are not extra blank pages as the word document is 8 pages and like wise the output is also 8 pages
* blank pages INSTEAD of some of the pages you expected? - Yes, the output produce equal number of pages to that of the word document, 4 pages are blank while the rest are fine
2. Is it consistent? If you make the PDF three times do you get the same result each time? Yes, HOWEVER if i use an online PDF conversion it produces the pages correctly without any blank pages
3. If you have one of these problem PDF files and look at it on an entirely different PC, is the problem the same? Yes, if open the pdf file on a different machine whether laptop or pc, i still see blank pages.
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18. Re: Converting MS Word Into PDF Produces Blank Pages
Nvidia123 Aug 15, 2013 9:17 AM (in response to Nvidia123)Do my answers help at all?
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19. Re: Converting MS Word Into PDF Produces Blank Pages
Bill@VT Aug 15, 2013 6:34 PM (in response to Nvidia123)Have you checked to see if there are layers in the PDF? Are the blank pages all odd or all even? Are the pages basic text or graphics also. If graphics, are there transparencies involved?
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20. Re: Converting MS Word Into PDF Produces Blank Pages
helpnow Jan 21, 2014 8:59 AM (in response to Nvidia123)I wonder if anyone ever found a solution to Nvidia123's isssue. I have been and still is having the same problem.
The thing is my document is over 300pages with tables, graphs, text boxes with shadows around them. There are times when I pdf the document and some of the pages with the tables, graphs and text boxes are blank. Sometimes a page will have both text and a graph or table or a text box and the graph, table etc will be missing but the text is there.
I'll re-pdf and re-pdf and the same thing. Very interesting is that, it's not always the same pages with images that came out blank. E.g. page 45 came out blank on the first pdf creation, but on the second try, page 70 came out blank and page 45 is now okay and so on.
I am using Word 2010, Windows 7 and the latest Acrobat Pro X1.
It would be nice to have a resolution.
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21. Re: Converting MS Word Into PDF Produces Blank Pages
needHelp Apr 25, 2014 6:11 PM (in response to helpnow)Hi helpnow,
Wonder if you've resolved your issue? I'm creating a PDF from a series of TIFF images and encountering the exact same problem.
The difference is that I'll always have only 1 content page replaced by a blank page and this can happen anywhere in the PDF file. Upon several retries, I may just get rid of the problem. The inconsistency is frustrating as my operations involved thousands of these documents and I now have to validate every one of them.
Could this be a memory issue? Im my case, it usually happen when I send a job of 5-10 such documents (50 & above TIFF pages) for PDF creation. The rest of the smaller files are okay.
Thanks!
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22. Re: Converting MS Word Into PDF Produces Blank Pages
helpnow Apr 28, 2014 6:08 AM (in response to needHelp)No. The problem remains and for weeks Adobe tech support has been opening and closing tech support tickets for the issue and not one of them has a clue how to fix the problem. I kept uninstalling and reinstalling; creating and recreating the pdf file until finally –because it’s random pages that appear blank at any given pdf run- I will have multiple pdf files of the document, I’ll then extract displayed pages from 1 file to replace the blank pages in another file until I have 1 file of all pages displayed.
Sad, irritating, frustrating, maddening and quite time consuming, but true.
A million thumbs down and 0 rating for Adobe.
I got truly tired of doing this so I trierd Nuance pdf.
Nuance has a new version of their pdf out- give the trial version a whirl. I did (but with Pdf Pro 8) and it works.
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23. Re: Converting MS Word Into PDF Produces Blank Pages
Bill@VT Apr 28, 2014 8:16 AM (in response to helpnow)Some thoughts to try:
1. Be sure you have updated WORD.
2. Be sure you have updated AA X (10.1.9)
3. Change the printer in the print menu of WORD to be the Adobe PDF printer and check the WORD document to be sure it is still in good shape. There may be graphics or such that go beyond the page that is the problem. The original example shows a full use of the page and there may be an issue with the reflow in WORD when the printer is changed.
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24. Re: Converting MS Word Into PDF Produces Blank Pages
René Bühling Sep 30, 2014 3:27 AM (in response to Nvidia123)I had a similar problem: When exporting from doc into pdf using the 'Create PDF'-Option from the Acrobat-Tab large images are missing in the resulting pdf.
My problem might be similar, but not identical to Nvidia123's problem as creating a pdf by printing on the Adobe PDF printer did create all images correctly. However I could not use this, as printing does not create pdf bookmarks that I needed.
I found two solutions that worked for me:
A) Use png instead of jpg. The problem seems to be related with jpg encoding. I simply saved the big jpgs in Photoshop as png files, replaced them in Word 2007 and then the pdf export (using Create pdf from Acrobat tab) works fine.
B) If printing works, but you need the bookmarks, create two files and merge them afterwards:
- Export the doc into pdf using the acrobat tab (which creates bookmarks, but missing pages).
- Then print the doc to Adobe PDF printer (wich creates complete pages, but missing bookmarks).
- Open the printed pdf and extract the pages that contain the problematic images into separate pdf files using Acrobat Pro's menu Document > Extract Pages.
- Open the fist pdf (exported, having bookmarks, missing images) in Acrobat Pro, navigate to the incomplete pages and replace them with the created separate files using Document > Replace Pages.
Version B is much more work to do of course. However I post it here as an idea if version A does not work.
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25. Re: Converting MS Word Into PDF Produces Blank Pages
Bill@VT Sep 30, 2014 8:40 AM (in response to René Bühling)We had a problem with vector graphics having dotted and dashed lines being smoothed to solid with PDF Maker. This was in a dissertation last year. We used method B and the result turned out fine. There are some issues supposedly with using the printing process relative to graphics resolution (there is a PDF article on this from Adobe about the issues of refrying a PDF), but we had no problems. When you are under the gun, time wise, method B provides a viable alternative.
I believe in the original post, it was implied that the PDF was having blank page issues with both PDF Maker and the print to the Adobe PDF printer, so that issue is probably still on the table. If Nvidia123 could provide a post of the WORD and PDF files, then some of us could look at that issue on the specific files. At this point, we are only guessing what the problems may be and would be able to make more progress towards a solution with the actual files.
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26. Re: Converting MS Word Into PDF Produces Blank Pages
mmedlock Oct 21, 2014 2:48 PM (in response to Nvidia123)This may provide a clue toward solving the issue you are having.
My problem, which is somewhat similar, was with a PowerPoint image pasted into a Word 2007 document as HTML that I got from another person.
When converted to PDF, the slide content was not fully reproduced.
My solution. I copied the PowerPoint object and using Paste Special, pasted it back into the Word document as a Enhanced Windows Metafile.
PDF conversion success.




