6 Replies Latest reply on Aug 11, 2013 5:05 PM by Ann April

    How do you updated CS5 Extended when you keep getting a message to close the program but it is close

    Ann April

      How do you updated CS5 extended when you keep getting a message to close the program but the program is already closed?  I have tried to do the update when I first turn the computer on, go directly to Photoshop, go to update and click on that, get new screen, close Photoshop, and I still get a message to close the already closed program.  I believe I have to open Photoshop to get to the update area, so I don't know how to get around this issue.  I hope someone can help me.

      (I use win8, 64 bit)

      Thank you in advance to all who answer my request for help.

      Ann