1 Reply Latest reply on Aug 12, 2013 6:21 AM by RandySwineford

    Upgraded to Plus...do I unsubscribe from Basic?

    Philip Johnston

      I'm confused - I assumed that upgrading the plan would overwrite my existing subscription with the upgraded version, but now the subscription manager is telling me that I have a basic AND a Plus subscription running, in parallel.

       

      Can I safely stop my "Basic" subscription, now that I've paid for 12 months of "Plus"? If I do, is there any risk that I will lose my existing forms?

       

      Or do I have to pay for both?

       

      (Am I the only one muddled by this?)

       

      With thanks

       

      Philip Johnston