5 Replies Latest reply on Aug 12, 2013 11:34 PM by pwillener

    Why do you keep putting a box that needs to be UNTICKED with all these flash player updates?

    Shales 1234

      Dear Adobe

       

      Please please please STOP putting McAffee with your very frequent flash updates - or if you do PLEASE stop making it a box that needs to be unticked.

       

      The frequency of the updates is ridiculous - and have to be done manually whuch iis annoying enough - but if you do it fast and don't untick the box you get this unwanted software.  If people are genuinely interested, they will tick the box by choice.  Putting a box that you need to untick is a clear indication that you want to get people to get this in error.  (Similar to the way when I registered now, I had to UNTICK a box that would have allowed you to sell my contact details to spammers!)

       

      PS It's impossible to find a contact email address on your Customer Care Site and I have to use this form.  In general this is a technique used by dishonest companies in order that customers do not have a record of their complaint in their own "sent items" from their own email account.

       

      If you do insist on having this ridiculous number of MANUAL flash updates PLEASE STOP PUTTING IN BOXES THAT NEED TO BE UNTICKED

       

       

       

      Yours

      Shales

        • 1. Re: Why do you keep putting a box that needs to be UNTICKED with all these flash player updates?
          Mike M Level 6

          Not gonna happen.

           

          Unless you're willing to pay what Adobe gets from McAfee/Google/Norton for each and every update... those bundled installers aren't going anywhere. You have the option to download the Adobe Flash Player installer directly by clicking one of the following links.  Flash Player for ActiveX (Internet Explorer) Flash Player Plug-in (All other browsers) and there is nothing but Flash Player in those. Adobe doesn't "push" those links because they offest their costs on a "per click" basis for the regular downloads.

           

           

          You posted "The frequency of the updates is ridiculous - and have to be done manually which is annoying enough - but if you do it fast and don't untick the box you get this unwanted software.  If people are genuinely interested, they will tick the box by choice."

           

          1. Updates for most all Adobe products are about every six weeks, and even Microsoft updates SOMETHING every Wednesday which is six times as often. Antivirus updates daily or even more often. It's a fact of life when you own a computer.

          2. Updates DO NOT, by any stretch of the imagination, have to be done manually. For EVERY Adobe product (including Flash Player) there is a choice to "Allow Adobe to install updates", "Notify me to install updates" or "Never check for updates".

          FinderScreenSnapz003.jpg

          3. My favorite complaint - "I don't have time to uncheck a box"  not in those exact words, but it is your point.  And yet.... you took the time to come here, create a Forum account, log in, find the right forum, and post a four paragraph complaint about how you didn't have a quarter of a second (at most) to uncheck a box. It's all a matter of what you CHOOSE to have time for.

           

          I know, I know.... "It's the principle of the thing. The software shouldn't even be included or the box shouldn't be checked", but I already addressed that and even provided you with links to avoid it. (those links will remain the same even as the Player is updated, so bookmark them)

          • 2. Re: Why do you keep putting a box that needs to be UNTICKED with all these flash player updates?
            Shales 1234 Level 1

            Thanks CF

             

            1. Updates for most all Adobe products are about every six weeks

             

            Not even close - recently closer to one a week for flash

             

            2 - This could be useful - I would like to have flash update automatically - I'll look for some instructions on how to do that - your jpeg doesn't help at all

             

            3. My favorite complaint - "I don't have time to uncheck a box"

             

            PLEASE don't put quote marks on stuff I haven't said.  You got my point completely wrong.  It is NOT that I don't have time - it's just if I do it quickly, I might not uncheck the box -  what I don't have time for is uninstalling software I never wanted in the first place.

             

            I'm trying to contact adobe customer service - but that has been impossible - I thought I was submitting a question to them but they just stuck it up on this forum. 

             

            Thank you for mentioning the automatic updates.  However what I want is for someone FROM ADOBE to address the problem rather than some well-meaning but powerless person

            • 3. Re: Why do you keep putting a box that needs to be UNTICKED with all these flash player updates?
              Mike M Level 6

              1.

              Runtime Version(s) History

               

                        

              Release DateRuntime VersionSecurity Enhancements
              July 9th, 2013Flash Player for Desktop(Win, Mac): 11.8.800.94
              Flash Player for Win 8: 11.8.800.94
              Flash Player for Chrome: 11.8.800.97
              APSB13-17
              June 11th, 2013

              Flash Player for Desktop(Mac): 117.700.225
              Flash Player for Desktop(Win): 11.7.700.224
              AIR Desktop(Mac): 3.7.0.2100
              AIR Desktop(Win): 3.7.0.2090
              AIR Mobile:3.7.0.2090
              AIR SDK & Compiler(Mac): 3.7.0.2100
              AIR SDK & Compiler(Win): 3.7.0.2090

              APSB13-16
              May 21st, 2013Flash Player for Desktop(Windows, Mac): 11.7.700.203
              Flash Player (Chrome): 11.7.700.203
              -
              May 14th, 2013Flash Player for Desktop(Windows, Mac): 11.7.700.202
              AIR Desktop, iOS, Android: 3.7.0.1860
              AIR SDK & Compiler: 3.7.0.1860
              APSB13-14
              April 9th, 2013Flash Player for Desktop(Windows, Mac): 11.7.700.169
              Flash Player for Chrome: 11.7.700.179
              AIR Desktop, iOS: 11.7.0.1530
              AIR Android: 11.7.0.1660
              AIR SDK: 11.7.0.1530
              AIR SDK & Compiler: 11.7.0.1530
              APSB13-11
              March 12th, 2013 Flash Player for Desktop(Windows, Mac): 11.6.602.280
              AIR Windows, Mac, Android, iOS: 3.6.0.6090
              AIR SDK: 3.6.0.6090
              AIR SDK & Compiler: 3.6.0.6090
              APSB13-09
              February 26th, 2013 Flash Player for Desktop (Windows, Mac): 11.6.602.171 APSB13-08
              February 12th, 2013Flash Player for Desktop(Windows): 11.6.602.168
              Flash Player for Desktop(Mac): 11.6.602.167
              AIR Windows, Mac, Android, iOS: 3.6.0.597
              AIR SDK & Compiler: 3.6.0.599
              APSB13-05
              February 7th, 2013Flash Player for Desktop(Windows, Mac): 11.5.502.149 APSB13-04
              January 8th, 2013Flash Player Desktop (Windows,Mac): 11.5.502.146
              AIR (Windows,Mac, Mobile): 3.5.0.1060
              AIR SDK: 3.5.0.1060
              APSB13-01
              December 11th, 2012Flash Player Desktop Windows: 11.5.502.135
              Flash Player Desktop Mac: 11.5.502.136
              AIR Windows, Android: 3.5.0.880
              AIR Mac: 3.5.0.890
              APSB12-27
              November 6th, 2012Flash Player Desktop (Windows, Mac): 11.5.502.110
              AIR (Windows, Mac, Mobile): 3.5.0.600
              AIR SDK: 3.5.0.600
              APSB12-24
              October 8th, 2012 Flash Player Desktop (Windows, Mac): 11.4.402.287
                AIR (Windows, Mac, Mobile): 3.4.0.2710
                AIR SDK: 3.4.0.2710
              APSB12-22
              August 21st, 2012 Flash Player Desktop (Windows, Mac) :  11.4.402.265
                AIR (Windows, Mac, Mobile): 3.4.0.2540
                AIR SDK: 3.4.0.2540
              APSB12-19

              Average is four to six weeks between updates except for security fixes (like Feb and May)

              2. Control Panel>Flash Player>Advanced

              3. ("not in those exact words, but it is your point.") - Did you read that part? Customer service (if you contact them) will simply direct you back here. That's how it works with FREE software.  If you purchase Flash Professional, which installs a "standalone" Flash Player for testing, THEN they might consider your input, but they'd be able to verify if you had Flash Pro, and if you didn't, you'd end up back here again. I've been updating and using and testing Adobe products since 2003, and those pain in the &$#* installers have been around since then, and even before. The point I made stands. It ain't gonna change.

              • 4. Re: Why do you keep putting a box that needs to be UNTICKED with all these flash player updates?
                pwillener Level 8

                Shales 1234 wrote:

                 

                what I want is for someone FROM ADOBE to address the problem rather than some well-meaning but powerless person

                It's not Adobe's problem; it's your problem!  You either download the installers from the standard download page, then you will have to bother to uncheck these options.  Or you download the offline installers; they are not bundled with any 3rd-party software.  These download links are posted about a dozen times each day in this forum, e.g. in C F McBlob's first reply in this topic.

                • 5. Re: Why do you keep putting a box that needs to be UNTICKED with all these flash player updates?
                  pwillener Level 8

                  Shales 1234 wrote:

                   

                  I'm trying to contact adobe customer service...

                  You can contact Adobe Customer Service, but they will charge you hard cash for support for their free products.