Mac OSX wont update to latest Flash Player version.

[Guest]

My Mac OSX intel 10.6.8 will not play Flash Player. I have followed all the instructions, including "How to Perform a Clean Install" but Flash Player does not work. I have even checked with Apple Community site and followed suggestions regarding plug-ins, etc. but still it does not work. Quite niggled  because I dont have flash player on my Mac at all now, having followed Adobe's instructions to delete original. If necessary and if possible I would download a previous version.  Using Safari v. 5.1.9. 

Before uninstalling for the umpteenth time, I was able to provide the following information (to Apple Support Community) but eventually they told me I should contact this site.

2013-08-10 17:35:34 +0100 ---------- log start ----------

2013-08-10 17:35:34 +0100 All install checks pass

2013-08-10 17:35:44 +0100 User has 1 process that needs to be closed before the Flash Player can be installed.

2013-08-10 17:35:47 +0100 [install started]

2013-08-10 17:35:56.103 installer[23841:2e07] PackageKit: *** Missing bundle identifier: /Library/Receipts/ScanGear MP450 202.pkg

2013-08-10 17:35:56.636 installer[23841:2e07] PackageKit: *** Missing bundle identifier: /Library/Receipts/SpeedTouchUSB.pkg

installer: Package name is PlugIn

installer: Installing at base path /

installer: The install was successful.

sudo: no tty present and no askpass program specified

2013-08-10 17:36:12 +0100 [install completed]

2013-08-10 17:36:12 +0100 [install succeeded]

2013-08-10 17:36:20 +0100 ----------  log end  ----------   

Resolution with a single reply??? Somehow I dont think so. 

[C_F_McBlob]

In your preferences folder ([user]/Library/Preferences) did you delete the Macromedia folder? In addition to the step listed in the "clean install" this will usually resolve a "stubborn install" that won't take.

[Guest]

Sorry I dont know which part of the folder you mean!!

In my Macromedia folder thereare the following subfolders:   Flash Player, Security, Shared Objects, macromedia.com (underneath which s listed 'version .txt', www.macromedia.com (which contains a further sub-folder 'bin' and fpupdatepl. 

This is all mumo jumbo to me and I do not want to delete the wrong thing.

[C_F_McBlob · Accepted solution]

If you delete the ENTIRE Macromedia folder, the next time you launch your browser, it will recreate everything in it. If you're not comfortable with that, just delete the Flash Player folder. Then follow the "clean install" instructions and relaunch your browser.

[Guest]

Thank you so much for your help.   YIPEE.......it works.  I have been trying to sort this out for nearly a month......wish we had met before.

[maddiepov]

Where are you finding your Macromedia folder?  I am not finding one on my Mac osx 10.6.8..  thank you.

[C_F_McBlob]

maddiepov wrote:

Where are you finding your Macromedia folder?  I am not finding one on my Mac osx 10.6.8..  thank you.

It's in YOUR Library/Preferences folder. From the Finder menu bar, hold the "Option" key and click "Go". It will only appear in the "Go" menu while the "Option key is pressed.