A little more information, please, such as:
System specs and how are you importing it and from where?
Windows XP SP 3 Importing, from Add Media/ Files And Folders
What computer operating system is your Premiere Elements 11 running on? Is your video card driver up to date according to the web site of the manufacturer of that video card?
If you have jpg photos on the Expert view Timeline, do they display as they should?
What are the properties of these videos that you are importing into Premiere Elements 11....video compression, audio compression, frame size, frame rate, aspect ratio, file extension, duration.... If you do not know you can get a properties read out from a free program such as MediaInfo
What have you or the program set as the project preset to match the property of these source media? If you do not know, please see Edit Menu/Project Settings/General and see what it says for Editing Mode, Timebase, and Frame Size. The brand/model of your camera and what you set for recording would also be helpful in this regard.
What do the thumbnails show in Project Assets and what do the thumbnails show when dragged to the Timeline? Is this the type of problem where "it worked before but not now" or "it never worked before"?
What do your computer resources look like...installed and available RAM as well as free hard drive space?
Let us start here and then decide what next.
Please remember that the answers will be in the details.
Thank you for the partial information needed to help you. I saw it only after I have submitted my prior post.
We are assuming that Windows XP SP3 is 32 bti.
Looking forward to the rest of the information.
Have you, by chance, allowed any Windows Updates recently?
Though the manifestation is usually a partially black display, I would take a look at the ANNOUNCEMENT at the top of the main forum page, to see if that Windows Update applies to you.
Forget about all the rest until you check out the Announcement at the top of this forum regarding the current 1/2 wmv display related to a recent Windows Update kb file. I missed the wmv part of your initial question by focusing too much on the thread title.
Here is a copy for your convenience
Announcement: Windows Update Causes Half of Display to Be Blacked Out
MicroSoft has issued an Update for Windows, that is causing problems with Displays. The following is from Talbot McInnis, who tracked down this problem, and offers a fix:
"MS bulliten MS13-057. Specifically, on XP kb2834904 and on windows 7 kb2803821 is causing a problem
For us, it occurs when decoding WMV9 files. Not all uses of WMV decoding are affected, but I confirmed that when connecting the WMV decode DLL to a sample grabber for RGB32 video, the frames arrive black on top, so that points directly to decoding internals of the WMV Decode dll.
You can uninstall these windows updates to resolve your problem."
There are several threads on the problem that this Update is causing on the PrE and PrPro Forums, so one can get more details. So far, there is not another fix from either MS, or Adobe.
Also, see this Adobe KB Article: http://helpx.adobe.com/premiere-pro/kb/wmv-files-corrupted-import-or.h tml
by Bill Hunt (Aug 2, 2013)
I think that is your answer. Please let us know if that worked for you.
What computer operating system is your Premiere Elements 11 running on? Answer, Windows XP SP3
Is your video card driver up to date Answer, Yes
If you have jpg photos on the Expert view Timeline, do they display as they should? Answer, Yes
What are the properties video compression, Answer, Compression mode Lossy
What are the properties audio compression, Answer,
Format Version 2
Codec ID 161
Codec ID/Info Windows Media Audio
Description of the codec Windows Media Audio 9.2 - 160 kbps, 44 kHz, stereo (A/V) 1-pass CBR
Duration 35mn 2s
Bit rate mode Constant
Bit rate 160 Kbps
Channel(s) 2 channels
Sampling rate 44.1 KHz
Bit depth 16 bits
Stream size 40.1 MiB (16%)
What do the thumbnails show in Project Answer, Black
Thanks for the information. Very helpful.
This sure does sound like this issue related to 1/2 wmv display and that Windows Update kb file. Did you try deleting the Windows Update kb file (for Windows XP) and did that remedy your situation?
We will be watching for the outcome.
Thank You, I Believe you are correct, for I have loaded videos made with movie maker before and they worked with Elements 11. I have other computers that are not on line.i.e do not get updated, I will try on those. It will take a while, but I will let every one know what I find. Thank You All.
This type of thing has been reported in many many threads here in the past several weeks. Two of the keys include:
a. For now, set Windows Update to require notification and your approval before any downloading and installing (as per oldevhs)
b. If you catch the offending Windows Update kb file in Important Updates, then right click it, select Hide. That is supposed to keep it gone (as per nealeh).
OK The Windows Update Has to be the problem, one of my other computers, which does not get updates. Elements 11, works fine, with the same file that had black screen, in the computer that always gets updates.
Thanks for the update.
Are you OK with removing the Windows Update kb for Windows XP?