12 Replies Latest reply on Aug 13, 2013 6:43 AM by speedliner72

    error message uploading to vimeo-"error", try again later"

    speedliner72

      I select upload to Vimeo for my movie and the processing begins and appears to be proceeding normally.  After some time passes and the processing is completed an error message appears saying only that a error has occured and that I should try again later.  Upon repeated trys the same error message appears after each attempt.  There is no suggestion about how to possibly remedy the problem.  Thanks for any help.  Fred

        • 1. Re: error message uploading to vimeo-"error", try again later"
          A.T. Romano Level 7

          Fred,

           

          What version of Premiere Elements are you using and on what computer operating system?

           

          What is your project preset and what are the properties of what you have put on that Timeline for upload to Vimeo from with the program's Online/Vimeo feature?

           

          Can you export your Timeline to file (with appropriate properties) saved to the computer hard drive and then upload that file to Vimeo at the Vimeo web site?

           

          How many hours, days has this problem existed? Is this your first upload to Vimeo ever from within Premiere Elements (any version)?

           

          Looking forward to your follow up.

           

          Thanks.

           

          ATR

          • 2. Re: error message uploading to vimeo-"error", try again later"
            speedliner72 Level 1

            Hi ATR,  Thanks for responding.  I'm using Premier Elements 11, ver

            11.0.0.0 and windows 7 home premium.  I did eventually give up on trying to

            upload to vimeo using Premier Elements and instead published my movie using

            the preset option in Elements 11 to save to my computer and selected the

            option which saved it to my hard drive as an MPEG-2 and then uploaded it

            using the Vimeo uploaded which worked fine.  I would still like to be able

            to use the Elements upload option to Vimeo if you can help me trouble shoot

            the issue.  The files I'm using to generate my movie were recorded as

            HDAVI, 720x480, frame rate 30, data rate 2890 kbps, total bit rate 3402

            kbps, audio bit rate 512 kbps stereo, audio sample rate 32kHz.  The footage

            was captured on a PV-500 EVO mini video recorder.

             

            In Premier Elements I used the EXPERT tab and just dragged the files from

            my SD card on to the video 1 line below to begin creating my movie.  Once I

            had cut out unwanted sections, adusted the level on some parts of the audio

            and added a title and credits I clicked on Publish+Share aI nd selected

            upload to Web/Vimeo.  I didn't make any adjustments to the set up of

            Premier Elements--it's just what ever configuration it had when I

            downloaded the application from Amazon.  If you need me to provide other

            details please let me know.  Thanks again.  Fred

            • 3. Re: error message uploading to vimeo-"error", try again later"
              speedliner72 Level 1

              ATR,  I forgot to tell you that I purchased Premier Elements 11 on August

              5, 2013 and produced my first movie on Aug 6th which I attempted to upload

              to Vimeo and received the Error message, try again later.  Since then I've

              produced two more movies and was unable to upload them to Vimeo using the

              Premier Elements upload feature.  I did instead save these movies to my

              hard drive a MPEG-2 files and successfully upload to Vimeo using the Vimeo

              uploader.

              • 4. Re: error message uploading to vimeo-"error", try again later"
                A.T. Romano Level 7

                speedliner72

                 

                Thanks for the additional information.

                 

                What type of .avi file is the mini video recorder offering? I have done a google search. Best I could find so far are just the frame sizes and frame rates specs. Nothing about .avi and about the video and audio compression that are wrapped by the .avi format. Could you find out from a MediaInfo readout?

                http://mediaarea.net/en/MediaInfo

                I am not sure if that is going to factor into the Vimeo issue, but best to have that information in our troubleshooting toolbox.

                 

                When you set up the project, was the project preset NTSC DV Standard?

                When you tried for the upload to Vimeo via Publish+Share/Online/Vimeo, what preset did you select? Vimeo SD or other? What is the time frame for the number of times you have tried for this Vimeo upload...for about a week?

                 

                For a comparison, can you try Publish+Share/Online/YouTube with preset = Flash Video for YouTube and see if that works for you or whether you run into the same issues as you do with Vimeo?

                 

                If you are pleased with the file that you produced for upload to Vimeo at Vimeo web site, fine. But, if you have not already, you might want to look at Publish+Share/Computer/AVCHD with preset = Vimeo SD. That will give you a AVCHD.mp4 file appropriate for your source.

                 

                Please review the above and then we can decide what next.

                 

                Thanks again for the follow up.

                 

                ATR

                • 5. Re: error message uploading to vimeo-"error", try again later"
                  speedliner72 Level 1

                  Thanks again,  Here's the details of the files captured by the PV 500 DVR

                  I'm using.  I'll answer your other questions in a follow-up response.

                  Thanks, Fred

                   

                  General

                  Complete name                            :

                  E:\MyRecord\20130808\FNLE0274_20130808201940.ASF

                  Format                                   : Windows Media

                  File size                                : 1 006 MiB

                  Duration                                 : 25mn 51s

                  Overall bit rate                         : 5 439 Kbps

                  Maximum Overall bit rate                 : 3 456 Kbps

                  Video

                  ID                                       : 2

                  Format                                   : MPEG-4 Visual

                  Codec ID                                 : M4S2

                  Codec ID/Hint                            : Microsoft

                  Duration                                 : 25mn 51s

                  Bit rate                                 : 4 703 Kbps

                  Width                                    : 720 pixels

                  Height                                   : 480 pixels

                  Display aspect ratio                     : 3:2

                  Frame rate                               : 30.144 fps

                  Standard                                 : NTSC

                  Color space                              : YUV

                  Chroma subsampling                       : 4:2:0

                  Bit depth                                : 8 bits

                  Compression mode                         : Lossy

                  Bits/(Pixel*Frame)                       : 0.451

                  Stream size                              : 870 MiB (86%)

                  Audio

                  ID                                       : 1

                  Format                                   : PCM

                  Codec ID                                 : 1

                  Duration                                 : 25mn 51s

                  Bit rate                                 : 512 Kbps

                  Channel(s)                               : 2 channels

                  Sampling rate                            : 32.0 KHz

                  Bit depth                                : 8 bits

                  Stream size                              : 94.7 MiB (9%)

                  • 6. Re: error message uploading to vimeo-"error", try again later"
                    A.T. Romano Level 7

                    speedliner72

                     

                    Are you saying that you can import that video into Premiere Elements 11 Windows without issue?

                     

                    That video codec = M4S2 caught my attention right away. I had not seen that in the Premiere Elements 11 Supported Import Formats list. But, I did find an online article that claims that Premiere Elements does not have problems with this M4S2 while other video editors do.

                     

                    But, what I am wondering is, while Premiere Elements may not have a problem importing it, could Vimeo have a problem reading it in the upload from Premiere Elements to Vimeo from program's Online/Vimeo.

                     

                    Have you had a chance to try uploading this video to YouTube using Premiere Elements' Publish+Share/Online/YouTube?

                     

                    ATR

                    • 7. Re: error message uploading to vimeo-"error", try again later"
                      speedliner72 Level 1

                      yes the project preset is NTSC DV Std,  When I attempted to upload to Vimeo

                      (5 diferent times with the various videos I produced) I used the Vimeo-HD

                      setting.  Idid not try the Vimeo-SD option.  I did try uploading to

                      You'tube once last week and received the same Error message.  I'll try your

                      suggestion to use computer/AVCHD Vimeo=SD and see if I get a better video

                      look on Vimeo than I have now with the MPEG-2 setting I used.

                       

                      Also, I uploaded the files generated by the PV500 DVR to Premier Elements

                      without any difficulty, but as you said maybe the Adobe software has issues

                      with the M4S2 Codec.

                       

                      Thanks for taking all your time to trouble shoot this issue.  I didn't have

                      a clue where to begin and don't have the knowledge to intrepret which

                      parameter or file type could possibly cause the malfunction.  Really

                      appreciate your insights.  Fred

                      • 8. Re: error message uploading to vimeo-"error", try again later"
                        A.T. Romano Level 7

                        Fred

                         

                        If you have a short file from your PV500 DVR that you could post (Dropbox link to download the file), we could try uploading it to Vimeo and You Tube with our Premiere Elements 11 Windows Online/YouTube or Vimeo to see if we get the same upload issues that you do when using Premiere Elements Online/YouTube or Vimeo.

                         

                        ATR

                        • 9. Re: error message uploading to vimeo-"error", try again later"
                          speedliner72 Level 1

                          https://dl.dropboxusercontent.com/u/62148060/Test%20for%20Vimeo.prel

                           

                          *

                          https://dl.dropboxusercontent.com/u/62148060/Adobe%20test%20Jennifer%20Steen%27s%20shop%20 8-9-13.prel

                          *

                           

                          The first one is a short test project, the second link is to an approx 1

                          hour long video I tried to upload to Vimeo using Premier Elements 11 with

                          no success. I believe the first one is the file I tried to upload to

                          YouTube with no success.

                          • 10. Re: error message uploading to vimeo-"error", try again later"
                            A.T. Romano Level 7

                            speedliner72

                             

                            I had envisioned that you were going to send a sample from the PV500 so that we could try to import it into my Premiere Elements 11 and then upload to YouTube and Vimeo with the program's Online/YouTube or Vimeo.

                             

                            What you sent were two project.prel files. The first opened in Premiere Elements 11 with no media presenting at all.

                             

                            The second opened in Premiere Elements 11 with media on the Timeline but all with the Media Offline thumbnails. If you want me to try to upload the second, could you send me the project archived one as the Copied Folder.. That will come with media to avoid the missing media messages. See File Menu/Project Archiver/Copy option.

                             

                            But what I would prefer to troubleshoot from is small sample from the camera to rule in or out the codec factor.

                             

                            I was going to do a quick upload of the 2nd to YouTube, but just realized no go since the Timeline is over 15 minutes. I may just cut some Timeline content off.

                             

                            More later.

                             

                            Thanks for the follow up.

                             

                            ATR

                            • 11. Re: error message uploading to vimeo-"error", try again later"
                              A.T. Romano Level 7

                              speedliner72

                               

                              I just took the second project.prel (media offline messages and all), deleted everything after the 5 minutes mark, and uploaded that to YouTube via Publish+Share/Online/YouTube with the Flash Video for You Tube preset. All went well, rendering, uploading, transferring. It looks great on YouTube. The only thing that was not media offline graphic was the opening title.

                               

                              We do need the video. But, let us see if you can decide what next. The Copied Folder for the second project.prel or short sample from camera.

                               

                              More tomorrow.

                               

                              ATR

                               

                              Add On..With more than 15 minutes of video to upload, Premiere Elements 11 Online/YouTube is not going to work since it has a 15 minute limit. But if you do the upload from the file at the YouTube web site, the web site will allow you more than 15 minutes there.

                               

                              Not sure of Vimeo limits, if any.

                              • 12. Re: error message uploading to vimeo-"error", try again later"
                                speedliner72 Level 1

                                ATR,  I know you said hold, but here is the link to one of the files

                                recorded by the PV-500 DVR.

                                 

                                https://dl.dropboxusercontent.com/u/62148060/FNLE0643_20130726105601.ASF

                                 

                                Thanks for all your work.