Welcome to the forum.
I have deleted your email address. It is recommended you do not post your address on any forum, not just this one, unless you do have body parts that need enlarging or you want to hear from a long lost relative who has entrusted his millions to a bank official.
Create a new Word document with just one or two headings and some content. Then open one of the sample projects and import it into that.
Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.
See www.grainge.org for RoboHelp and Authoring tips
Thanks Peter, not sure what I was thinking. I did have bit of success at the end of the day yesterday and you email has just confirmed it.