5 Replies Latest reply on Oct 17, 2013 6:14 PM by daveb45

    Error: Unable to proceed with installation

    daveb45 Level 1

      For the past month or so I've been trying to update the Flash Player. I get to a certain point (about 90% through the installation) and I get an message: "Error: Unable to proceed with installation"

       

      It opens the Flash support page in the browser and tells me my installion has failed. I've tried all of the suggestions, including doing a "clean install" by deleteing files in the Libray, as well as downloading and running the Flash player Uninstall app. So currently I have NO version of the Flash player installed and still get the erroe message.

       

      Mac OSX 10.8.4

      Mac Mini 2.26 Intel Core Duo - 8GB RAM

      Browser: Firefox 22.0

      Flash Player V 11.7.700.225 was trying to update to 11.8 -

       

      Thanks in advance for any help you may provide.

       

      Dave

      Screen Shot 2013-08-13 at 2.22.41 PM.jpg