7 Replies Latest reply on Jan 22, 2008 7:12 AM by HKabaker

    Zip/Unzip RoboHelp files

    marvinwalker Level 1
      Need instructions on how to zip and unzip roboehelp 6 files. When I zip, try to send file attachment, then try to unzip all I view is long stream of files and open up RH xpj but see nothing but empty new robohelp file.
        • 1. Re: Zip/Unzip RoboHelp files
          RoboColum(n) Level 5
          Zipping/unzipping should work exactly the same as any other type of file. Have you checked the project you are zipping to ensure it is not a new project?
          • 2. Re: Zip/Unzip RoboHelp files
            marvinwalker Level 1
            I am doing the following to zip file; right click on folder;add to ....zip. To unzip I am right click, unzip folder,extract to here. or trying to e-mail file; attach file then unzip, extract to....double click....when I go to view my project there are many files in extract mode and I look for RH xpj; open and its a blank project.......should I not be able to open RH zpj in extract mode and view entire project? I guess I need some step by step instructions.
            • 3. Re: Zip/Unzip RoboHelp files
              RoboColum(n) Level 5
              It sounds OK what you are doing. You didn't answer whether the project is different (i.e. it has topics) if you open it from the location you are trying to zip from (i.e the source). If it does, can you try creating a new RH project, adding a couple of topics, zipping and unzipping and see if the same problem arises.
              • 4. Re: Zip/Unzip RoboHelp files
                marvinwalker Level 1
                If I unzip project in the same file folder, it unzips fine and I can see complete file. If I go to send the file to someone, they extract they don't see any topic files just the shell of RH. Can't help but think I am doing something wrong, that is why I was asking where I could find step by step instructions on zip/unzip.
                • 5. Re: Zip/Unzip RoboHelp files
                  RoboColum(n) Level 5
                  If you can see all the files when you unzip on your PC then you are definitely not doing anything wrong. More likely is that the other user is or there is something in their setup that is. Where are they unzipping to? A local or network drive? What is the output of the RH Project you have sent? Are they opening the correct file?
                  • 6. Re: Zip/Unzip RoboHelp files
                    Amebr-ke0mH4 Level 2
                    quote:

                    Originally posted by: marvinwalker
                    I am doing the following to zip file; right click on folder;add to ....zip. To unzip I am right click, unzip folder,extract to here. or trying to e-mail file; attach file then unzip, extract to....double click....when I go to view my project there are many files in extract mode and I look for RH xpj; open and its a blank project.......should I not be able to open RH zpj in extract mode and view entire project? I guess I need some step by step instructions.


                    I get the empty RH shell when I open the xpj from within the zip file.

                    Depending on the zip program you use, the zip folder may look almost exactly the same as a regular folder. So perhaps you are opening the xpj that is in the zip file, rather than the extracted one?

                    Perhaps try the following:
                    * put the zip file in c:\temp
                    * extract to c:\mytestproject (or something else completely different from the location of the zip file)
                    * make sure you navigate to c:\mytestproject to open the xpj.
                    • 7. Re: Zip/Unzip RoboHelp files
                      HKabaker Level 2
                      When you zip, are you saving relative paths?

                      Harvey